Customer operations executive Work, Jobs in Avoch, Hld (with Salaries)

Customer Operations Executive
HBNL —Inverness
- £27,500 - £28,000 a year
- Full-time
Quick apply
Vulnerability Management Service Lead
Capgemini Sogeti —Inverness
- Hybrid work
- Presentation skills
- Communication skills
8d
Vulnerability Management Service Lead
Capgemini —Inverness
- Hybrid work
- Presentation skills
- Communication skills
8d

I want to receive the latest job alerts for customer operations executive in avoch, hld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer operations executive jobs near avoch, hld

Management Accountant jobs in Leicester

Risk Management Lead jobs in South East London

Entry Level Management Consultant jobs in London

Risk Management Lead jobs in Slough

Operations Administrator jobs in Paisley

Operations Administrator jobs in Warrington

Operations Administrator jobs in Reading

Part Time Administrator jobs in Stockport

Operations Administrator jobs in Hertford

Administrator jobs in Hayes

People Operations Lead jobs in London

Administrator jobs in Thornbury

Management Accountant jobs in Liverpool

Lead Data Scientist jobs in London

Customer Operations Executive

HBNL
Inverness

Quick apply

Job details

Full-time
£27,500 - £28,000 a year

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Sales pipeline
Customer interaction
Multidisciplinary collaboration
Retail experience

Full job description

Job Advert

Are you a natural communicator who loves helping people?

We’re looking for a friendly, proactive individual with excellent customer service skills to join our customer service team. In this role, you’ll play a key part in each customer’s journey — from their first questions about who we are, to helping them get set up with full fibre and supporting them through installation.

Reporting to the Customer Operations Team Leader, you’ll handle customer queries across phone, email, and web chat, ensuring every customer receives a simple, smooth and positive experience. As we aim to be available when our customers need us, your working pattern will include some early evening shifts (to be discussed) shared across the wider team.

What You’ll Be Doing

Responding to enquiries from potential customers via phone, email, or web chat — understanding their needs and recommending the best products.
Keeping customers fully updated throughout their onboarding process, including scheduling installations and creating accurate customer accounts.
Managing your customer pipeline in line with performance targets while delivering an exceptional service experience.
Providing tailored support to customers who need extra guidance until their fibre service is successfully up and running.
Working closely with teams such as Finance and Field Engineering to ensure a seamless onboarding journey.
Assisting with responses to customer interactions across our social media channels.

What You’ll Need

A customer-first mindset and a passion for creating positive experiences.
Previous experience in a customer-facing role (retail, hospitality, office-based, or similar).
Strong teamwork skills — you’ll be part of a small, supportive team working towards shared goals.
Flexibility to work a full-time shift which includes some early evening finishes (8pm) and with occasional Saturdays 9–5.

Quick apply

Refine Your Search

customer operations executive jobs in avoch, hld

Customer Operations Executive

Vulnerability Management Service Lead

Vulnerability Management Service Lead

I want to receive the latest job alerts for customer operations executive in avoch, hld

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected