Online consultant Work, Jobs in Avonmouth, Bst (with Salaries)

Customer Care Consultant - Mat Cover
ELEMIS —Bristol
- £28,122 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
Associate Consultant, Financial Advisory
Teneo —Cardiff
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
Customer Care Consultants – Christmas Temps x 10
ELEMIS —Bristol
- £13.45 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Health and Wellness Sales Advisor
Boots —Bristol
- £13.56 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
14d
Business Change Junior Consultant (Defence)
PA Consulting —Bristol
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Business Support - Regional Consultant
Tetra Tech —Cardiff
- Hospitality
- Customer service
- Administrative experience
Protection Consultant
Lloyds Banking Group —Bristol
- £33,203 - £34,950 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
4d
Power Platform Consultant - Contract
iCoTech Services —Cardiff
- £500 - £600 a day
- Remote
- CRM software
- Azure
- Project management
Quick apply
Change Management Consultant (Analyst) - Defence
PA Consulting —Bristol
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Project Manager/PMO Consultant - Defence & Security
PA Consulting —Bristol
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Project management
- Annual leave
Quick apply
PMO Officer (Full-time, fixed-term, maternity cover)
iCoTech Services —Cardiff
- £25,000 - £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
Quick apply
11d
Principal Consultant (Business Architecture)
Amentum —Bristol
- Full-time
- Business development
- Employee assistance programme
11d
Business Development Officer - Educational fundraising
Buffalo Fundraising Consultants —Bristol
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Boots Beauty Specialist
Boots —Bristol
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
6d
Geospatial Consultant
Stantec —Bristol
- SQL
- Continuous improvement
- Communication skills
- Annual leave
Heating Contracts Surveyor (Compliance)
Pobl Group —Cardiff
- £42,877 a year
- Full-time
- Hybrid work
- Maintenance
- Project management
- Budgeting
- Annual leave
- Sick pay
2h
Senior Cyber Security Consultant
Arup —Bristol
- No degree
Drivers Mate
Omnia Resourcing —Avonmouth
- £10.75 - £14.00 an hour
- Temporary
- Heavy lifting
- Customer service
- Driving
- Referral programme
Senior Consultant - Risk and Governance
Leonardo UK Ltd —Bristol
- £44,171 - £63,000 a year
- Full-time
- Hybrid work
- Mentoring
- Flexible schedule
- Referral programme

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Customer Care Consultant - Mat Cover

ELEMIS -
Bristol

Quick apply

Job details

Full-time | Fixed term contract
£28,122 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme
Employee discount

Qualifications

Sales
Customer service
Computer literacy
English
Leadership

Full job description

Description

At ELEMIS, our people are at the heart of everything we do. As a globally recognised British skincare brand, our success is built on passion, innovation, and excellence. Our Marketing teams play a critical role in bringing this to life—shaping how our brand is experienced across every touchpoint, from product storytelling to global campaigns. Working at the intersection of creativity and commercial impact, they are instrumental in driving growth, elevating our brand, and connecting with customers around the world.

We’re looking for a Customer Care Consultant to join our team, providing a seamless, luxury-level service across every customer touchpoint.

Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems, building rapport, and going the extra mile? If so, we’d love to hear from you.

We have a role in our team for a Customer Care Consultant- 12 Month Maternity cover as we begin to directly service our customers in Europe. The role of the Customer Care Consultant is to deliver a supportive, luxury service to our customers by answering all inbound calls and queries across all channels (phone, live chat, and email).

Key activities could include making bookings, placing orders, dealing with enquiries, complaints, and reactions. You will also be making effective product and treatment recommendations to ensure our customers have the best possible experience aligned to our brand values.

You will report to the Team Leader and be supported by a friendly team of Customer Care colleagues. This role is a Full Time (40 hours per week) opportunity. Shift times can vary and we do have flexibility with this: some days you might work 9am - 5:30pm and other days could be 10am - 6:30pm. We work with a Hybrid model, which means you will work three office days based on site in Filton, Bristol and two days working from home.

Key Responsibilities

Customer Care:

Answer all calls, live chat and emails within the agreed timescales.
Ensure all calls, live chats, emails and bookings are made accurately.
Ensure that any orders, bookings, enquiries and complaints are turned around within 24-48 hours striving towards a first-time resolution.
Make outgoing calls when requested to customers including spa booking confirmations.
Contact courier companies with delivery queries on behalf of the customer when required processing the necessary paperwork if needed i.e Claim Forms.

Brand Ambassador:

Perform online and offline lifestyle consultations according to customer requirements.
Make effective product and treatment recommendations to encourage clients to purchase appropriate products and make appropriate bookings.
Educate oneself with updated product information, details of promotions and offers and actively participate in coaching and training sessions.
Upsell and cross sell to the advantage of the company and the client.

Organisation:

Follow our policy/procedures accurately and deal with all enquiries in a satisfactory manner and escalate where necessary.
Actively record internal notes on all systems.
Action, log and record product reactions following company procedures.
Ensure that all GDPR and Data protection is followed.

Skills, Knowledge and Expertise

GCSEs in Maths and English grades A-C or equivalent
Contact/call centre experience preferred
Fluent in English language, additional languages are a bonus
Good customer service skills in a similar role an advantage
Retail/Sales experience an advantage
Good administrational skills
General computer literacy and knowledge of office equipment
Good numerical skills

Benefits

Be part of a team that values empathy, quality, and customer excellence
A supportive environment with ongoing coaching and training
Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
Enhanced parental leave policies
Income Protection and Life Assurance
27 days holiday plus your birthday off
Company pension scheme
Employee Assistance Programme
Cycle to Work Scheme, Season Ticket Loan, and service awards

About ELEMIS

Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

Quick apply

Refine Your Search

online consultant jobs in avonmouth, bst

Customer Care Consultant - Mat Cover

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

Associate Consultant, Financial Advisory

Customer Care Consultants – Christmas Temps x 10

Health and Wellness Sales Advisor

Business Change Junior Consultant (Defence)

Business Support - Regional Consultant

Protection Consultant

Power Platform Consultant - Contract

Change Management Consultant (Analyst) - Defence

Project Manager/PMO Consultant - Defence & Security

PMO Officer (Full-time, fixed-term, maternity cover)

Principal Consultant (Business Architecture)

Business Development Officer - Educational fundraising

Boots Beauty Specialist

Geospatial Consultant

Heating Contracts Surveyor (Compliance)

Senior Cyber Security Consultant

Drivers Mate

Senior Consultant - Risk and Governance

I want to receive the latest job alerts for online consultant in avonmouth, bst

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