Service desk analyst Work, Jobs in Axbridge, Som (with Salaries)

Service Delivery Analyst
F5 —Bristol
- £38,000 - £43,000 a year
- 8 hour shift
- Azure
- Oracle
- In-person
- Free parking
Quick apply
6d
Band 4 IT Service Desk Analyst - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
23h
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
3d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Senior IT Support Analyst
Mulberry —Chilcompton
- Temporary
- ERP systems
- SQL
- Computer networking
Quick apply
Service Desk Analyst - Swedish Speaking
Sysco International —Portishead
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
Working with customers to log and diagnose faults reported by customers about their on-site equipment and to ensure full functionality according to…
£24,785 a year
Quick apply
7d
IT Service Desk Engineer
BTL IT Solutions Ltd. —Bristol
Management and resolution of calls using the customer's service management package. IT Support: 2 years (preferred). Change Control of the desktop environment.
£26,000 - £29,000 a year
Quick apply

I want to receive the latest job alerts for service desk analyst in axbridge, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Analyst

F5 -
Bristol

Quick apply

Job details

Permanent | Full-time
£38,000 - £43,000 a year
6 days ago

Benefits

Free parking
Company pension
Private medical insurance

Qualifications

ITIL Certification
Azure
Oracle
Technical support
Communication skills
Intune

Full job description

Service Delivery Analyst / Customer Success Specialist

Bristol (Office Based with Free Parking)

Up to £43,000 + Benefits

SC Clearance Eligibility Required

Join an MSP that's rethinking customer success.

Our client delivers Cloud, Cyber Security, Data and Digital Transformation services across public and private sector organisations.

They're investing heavily in AI, automation and customer success to move beyond the traditional MSP model of simply reacting to tickets. The focus is on helping customers get more value from their technology, reducing repetitive support activity and driving continuous service improvement.

The Role

You'll help manage escalations, improve service performance, identify trends and ensure customers receive maximum value from their IT services.

You'll be involved in customer engagement, service reviews, onboarding activities and help discover how automation and AI can be used to improve service delivery and customer outcomes.

Key Responsibilities

Manage customer escalations and service issues
Conduct service reviews and customer engagement meetings
Analyse ticket trends and service performance
Identify opportunities for automation and service improvement
Support onboarding and customer adoption activities
Work closely with technical consultants and engineering teams
Promote ITIL best practice and customer success outcomes

Technical Environment

You'll work across a broad technology landscape including:

Microsoft 365
Azure
Intune
Microsoft Security
Oracle OCI
Cisco & Networking Infrastructure
Cloud & On-Prem Environments
End User Computing
Firewalls, Monitoring & Infrastructure Platforms

What We're Looking For

MSP / Managed Services experience
Service Desk, Infrastructure Support or Service Delivery background
Strong customer-facing communication skills
Experience handling incidents and escalations
Microsoft 365 & Azure exposure
ITIL Foundation Certification
Experience with Halo, Autotask or similar ITSM tools
Eligible for SC Clearance

Working Pattern & Benefits

Shift pattern between 07:00-19:00 (8-hour day)
Low-volume on-call rota after probation
Private Healthcare
Enhanced Pension Scheme
EMI Share Scheme
25 Days Holiday + Birthday Off + Bank Holidays

Career Progression

This role is designed for people who want to move beyond reactive support and develop into Customer Success, Service Delivery, Technical Consultancy, Account Management or Leadership positions over time.

Pay: £38,000.00-£43,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk analyst jobs in axbridge, som

Service Delivery Analyst

Band 4 IT Service Desk Analyst - Bath

Senior Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

Support Analyst

Application Operations Support Analyst

Senior IT Support Analyst

Service Desk Analyst - Swedish Speaking

Other jobs to consider

I want to receive the latest job alerts for service desk analyst in axbridge, som

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected