Customer support & client services managers Work, Jobs in Aylesbury, Bkm (with Salaries)

Customer Support & Operations Manager
AOS TRADING LIMITED —Milton Keynes
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Team management
- Free parking
Quick apply
11d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
11d
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
14d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
8d
Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
14d
Customer Success Business Unit Director
NielsenIQ —Oxford
- £66,860 a year
- Full-time
- Hybrid work
- AI
- Analytics
- Employee assistance programme
Quick apply
6d
Team Leader – Customer Service & Operations
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Regional Customer Care Lead
Leica Biosystems —Milton Keynes
- Full-time
- CRM software
- English
- Bachelor's degree
- Annual leave
13d
Resource Planning Manager
Gigaclear —Abingdon
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- Continuous improvement
- Employee assistance programme
Quick apply
Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- Customer service
- Analysis skills
- Leadership
- Free parking
- Annual leave
Private Client Manager
Value Retail —Bicester
- Full-time
- Organisational skills
- Communication skills
Resource Planning and Real Time Manager
David Lloyd Clubs —Hatfield
- Analysis skills
- Employee discount
5d
Interim Contact Centre Manager (6 months fixed term)
Red Kite Community Housing —High Wycombe
- £57,453 a year
- CRM software
- Continuous improvement
6d
CSC Operations Manager
Lanes Group —Slough
- Weekend availability
- Customer service
- Continuous improvement
- Training & development
Quick apply
11d
Inside Sales Team Leader
Computacenter —Hatfield
- Leadership
- Communication skills
13d
Golf & Leisure Membership Manager
Brocket Hall —Hatfield
- £35,000 - £38,000 a year
- Weekend availability
- CRM software
- Employee discount
Quick apply

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Customer Support & Operations Manager

AOS TRADING LIMITED
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
11 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Management
Logistics
Process improvement
Team management
Organisational skills
Customer support
Customer interaction
Leadership
Communication skills
Supply chain customer service

Full job description

Customer Support & Operations Manager

£28,000–£35,000 | Full-time | Milton Keynes (Office Based)

Build a customer experience people remember.

At Hygge Pergola, we help customers create beautiful outdoor spaces with premium pergolas and outdoor living products. As we continue to grow, we're looking for someone who thrives on bringing structure, improving processes and leading people.

This isn't a traditional customer service role.

You'll take ownership of the entire customer journey, from the moment an order is placed until installation is complete and making sure every customer receives outstanding communication and every internal process runs smoothly.

If you enjoy solving problems, improving systems and leading a high-performing team, we'd love to hear from you.

What you'll be responsible for

Leading and developing our office-based Customer Support team.
Ensuring customers receive proactive, timely communication throughout their journey.
Overseeing order processing, deliveries, installations and aftercare.
Managing customer escalations and turning difficult situations into positive outcomes.
Working closely with our warehouse, logistics partners and installation teams to keep operations running efficiently.
Identifying opportunities to improve workflows, systems and customer experience as the business grows.
Creating accountability, consistency and high standards across the team.

To confirm you've read this advert, please include the word HYGGE in your application.

We're looking for someone who has

At least 2 years' experience leading a customer support, service or operations team.
Excellent communication skills with a calm, professional approach.
Experience handling customer escalations confidently.
Strong organisational skills and the ability to manage multiple priorities.
A proactive mindset—you enjoy improving processes rather than simply maintaining them.
Experience with CRM systems, order fulfilment, logistics or installation coordination would be a strong advantage.

What success looks like

Within this role you'll build a customer support function that is organised, proactive and trusted by customers.

Success means:

Customers rarely need to chase for updates.
Communication is timely, clear and professional.
Orders, deliveries and installations run smoothly.
Internal processes continue to improve as the business grows.
The team performs to a consistently high standard.
Customer satisfaction and online reviews continue to improve.

Pay: £28,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Are you able to work full time from our Milton Keynes office?

Do you have at least 2 years of experience in a management or team leadership role?
Have you created and implemented CRM systems, workflows or customer support processes before? Please give a brief example of what implemented & what it improved.
Read the full job description. A keyword is hidden inside. Please enter it below:

Work Location: In person

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Refine Your Search

customer support & client services managers jobs in aylesbury, bkm

Customer Support & Operations Manager

Contact Centre Operations Manager

Customer Service Team Leader

Senior Customer Relationship Administrator

Customer Service Supervisor

Customer Success People Lead

Customer Success Business Unit Director

Team Leader – Customer Service & Operations

Service Business Operations Manager

Regional Customer Care Lead

Resource Planning Manager

Contact Centre Operations Manager

Private Client Manager

Resource Planning and Real Time Manager

Interim Contact Centre Manager (6 months fixed term)

CSC Operations Manager

Inside Sales Team Leader

Golf & Leisure Membership Manager

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