Patient services manager Work, Jobs in Aylesbury, Bkm (with Salaries)

Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Research Assistant - Centralised National Virtual Clinic
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Remote
- Psychology
- Organisational skills
- Annual leave
2d
General Manager – General Surgery & Services
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £66,582 - £77,368 a year
- Full-time
- Business development
- Annual leave
5d
Deputy Manager (Learning Disability) - Aylesbury and Slough
REACH LTD —Aylesbury
- £31,231 a year
- Weekend availability
- Management
- Medication administration
- In-person
- Free parking
- Annual leave
Quick apply
Facilities Management Monitoring Officer
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
6d
Safeguarding Practitioner
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £39,959 - £48,117 a year
- Part-time
- Analysis skills
- Travel
- Annual leave
Booking Coordinator - Patient Access
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £25,272 a year
- Full-time
- Annual leave
13d
Clinical Discharge Coordinator
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £39,959 - £48,117 a year
- Part-time
- Discharge planning
- Organisational skills
- Communication skills
- Annual leave
2d
Neighbourhood Care Coordinator
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £28,392 - £31,157 a year
- Full-time
- Case management
- Care plans
- Annual leave
3d
Practice Manager – Private Medical & Aesthetic Clinic
Riverbanks Wellness —Harpenden
- £35,000 - £45,000 a year
- Full-time
- Management
- Inventory control
- English
- Free parking
Quick apply
6d
Housing Solutions Officer (Higher)
Milton-Keynes-Council —Milton Keynes
- £38,510 - £43,149 a year
- Communication skills
- Annual leave
- Employee discount
8d
Facilities Manager
Emcor —Oxford
- Up to £47,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
Practice Manager (38375) -
Bupa Dental Care —Princes Risborough
- Full-time
- Patient care
- Recruiting
- Computer skills
- Employee assistance programme
- Employee discount
9d
Ward Clerk
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £25,272 a year
- Full-time
- Front desk
- Typing
- Communication skills
- Annual leave
6d
Radiographic Assistant
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £25,272 a year
- Part-time
- Computer literacy
- IT
- Annual leave
7d
Shop Supervisor - Winslow (part-time 2 days per week)
Florence Nightingale Hospice Charity —Buckingham
- £10,743.51 a year
- Part-time
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Operational Lead- CAMHS Eating Disorders (Maternity Cover)
Oxford Health NHS Foundation Trust —Aylesbury
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Management
- Travel
- Annual leave
- Employee assistance programme
Regulatory Compliance Officer
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £32,073 - £39,043 a year
- Full-time
- Databases
- Annual leave
2d
Health & Wellbeing Manager
Leisure Focus —Maidenhead
- Up to £40,000 a year
- Weekend availability
- Team management
- Free parking
- Annual leave
Quick apply
Behavioural Intervention Specialist
Chiltern Support and Housing —High Wycombe
- Full-time
- Experience working with individuals with disabilities
- Training & development
- Communication skills
- Employee assistance programme
Quick apply

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Administration Team Leader

FedBucks Ltd -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Powerpoint
Record keeping
EMIS Web
Operations management
Patient appointment coordination
GCSE
Incident Reporting
Process improvement
Microsoft Office Suite
Performance management
Data governance
Administrative experience
Supervising experience
Decision making
Staff training
Human resources
Recruiting
Organisational skills
Typing
Training & development
Leadership
Team motivation leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Administration Team Leader Primary Care Services

Location: Princes Risborough Head Office & and travel to business locations in Buckinghamshire
Hours: 37.5 per week
Salary: Dependent on experience in range of £28,000- £32,000 per annum

The Administration Team Leader will be responsible for providing effective day-to-day leadership and supervision of the Primary Care Services administration team. The post holder will ensure the delivery of efficient, high-quality administrative support across all services, maintaining excellent patient care standards and supporting operational performance.

Working closely with the General Manager, the Administration Team Leader will coordinate daily workloads, oversee administrative processes, support staff development, monitor key performance indicators, and contribute to service improvement initiatives. The role combines leadership responsibilities with hands-on administrative support to ensure the smooth running of Primary Care Services.

Key Responsibilities

Operational Leadership

Lead the day-to-day running of the Primary Care Services administration team.
Allocate work and coordinate daily activities to ensure all clinics are appropriately supported.
Monitor staffing levels, annual leave and sickness, escalating any risks to service delivery.
Act as the first point of escalation for administration staff.
Ensure clinic rotas, appointment templates and room allocations are effectively managed.
Support operational continuity by responding proactively to changing service demands.

Team Leadership

Provide day-to-day supervision, guidance and support to the administration team.
Contribute to team meetings.
Support recruitment, induction and training of new administration staff.
Monitor staff performance, identifying training and development needs.
Promote a positive, inclusive and supportive team culture in line with organisational values.
Ensure compliance with HR policies and support informal performance management where appropriate.

Service Performance

Monitor appointment utilisation, clinic capacity and administrative workflows.
Ensure appointments are booked efficiently to maximise clinic utilisation.
Produce routine activity reports and performance information for the management team.
Identify trends or operational issues and recommend improvements.
Support achievement of service KPIs and contractual requirements.

Quality & Governance

Ensure administrative processes comply with organisational policies and information governance requirements.
Support audits and implement agreed actions.
Assist with incident reporting, complaints and investigations where required.
Promote high standards of data quality and record keeping.
Escalate operational risks or quality concerns promptly.

Administration Responsibilities

Operational tasks, including:

Booking appointments and recalls.
Managing EMIS appointment books.
Creating eRS referrals.
Preparing clinic paperwork.
Typing patient correspondence.
Liaising with GP practices, clinicians and hospitals.
Completing data logs and reports.
Supporting all Primary Care Services clinics.

Service Improvement

Identify opportunities to improve administrative processes and patient pathways.
Support the implementation of new services and changes to existing services.
Contribute ideas that improve efficiency, patient experience and productivity.
Support the introduction of digital systems and new ways of working.

Communication & Relationships

Develop effective working relationships with clinicians, operational managers and GP practices.
Act as a key communication link between administration staff and the management team.
Ensure information is communicated accurately and consistently across the service.
Promote collaborative working across Primary Care Services.

Essential

Educated to GCSE level (or equivalent) including English and Mathematics.
At least 2 years’ experience within a health sector.
Familiarity with other IT packages e.g. Excel, word, PowerPoint, Publisher
Strong knowledge of administration
Working knowledge of EMIS Web, eRS, Docman, ICE, AccuRx. Teamnet

Desirable

Understanding of the NHS/public sector
Experience supervising or leading an administration team within a healthcare setting.
Experience coordinating workloads and prioritising competing demands.
Experience monitoring performance and meeting service targets.
Experience training and supporting staff.

Knowledge and Skills

Strong organisational and workload management skills.
Excellent communication and interpersonal skills.
Sound understanding of patient confidentiality, information governance, and data protection principles.
Ability to prioritise competing demands and work under pressure.
Competent in Microsoft Office applications and healthcare administration systems.
Strong problem-solving and decision-making abilities.

About You

Positive and supportive leadership style.
Professional, reliable, and approachable.
Committed to delivering excellent patient care and service standards.
Flexible and adaptable to changing operational needs.
Ability to motivate and develop others

Benefits

Generous NHS Pension Scheme – benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
25 to 30 days annual leave, depending on length of service.
Plus Bank holidays
Employee Assistance Programme

About FedBucks

FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Princes Risborough, Buckinghamshire: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (required)

Experience:

Health Sector: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient services manager jobs in aylesbury, bkm

Administration Team Leader

Research Assistant - Centralised National Virtual Clinic

General Manager – General Surgery & Services

Deputy Manager (Learning Disability) - Aylesbury and Slough

Facilities Management Monitoring Officer

Safeguarding Practitioner

Booking Coordinator - Patient Access

Clinical Discharge Coordinator

Neighbourhood Care Coordinator

Practice Manager – Private Medical & Aesthetic Clinic

Housing Solutions Officer (Higher)

Facilities Manager

Practice Manager (38375) -

Ward Clerk

Radiographic Assistant

Shop Supervisor - Winslow (part-time 2 days per week)

Operational Lead- CAMHS Eating Disorders (Maternity Cover)

Regulatory Compliance Officer

Health & Wellbeing Manager

Behavioural Intervention Specialist

I want to receive the latest job alerts for patient services manager in aylesbury, bkm

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