Closing Date for Application:
Saturday 22/08/2026
Specialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years.
Role overview: This role is to support the Advantage service offering with critical focus on customer service delivery to internal colleagues & external customers.
Providing technical support services to the indentified product areas such as preparing full working designs, take offs & quotations.
Key Responsibilities for Drainage & Water Supply;
Designing using AutoCAD, Inventor and Revit Software
Outworking 2D & 3D drawings where required
Using the company’s bespoke programs to generate estimates and quotations
Satisfactorily outworking technical queries for all identified product ranges.
Customer Telephone support
Supporting the external sale team and wider technical team by attending customers sites.
Supporting quality and sales with customer complaints
Attending pre site commencement meetings as required
Helping develop new and existing product ranges with NPD and R&D
Supporting the Advantage manufacturing team
Skills and Requirements:
Excellent AutoCAD, Inventor and Revit Skills
A qualification in a design / engineering discipline to HNC or experienced based competence.
Knowledge of Polypipe standards and processes
Knowledge of engineering principles associated with commercial above ground drainage and water supply.
Knowledge of manufacturing principles, British standards and processes across the Advantage department
Computer Literate – Windows and MS Office Skills
Communication skills within department and other departments (face to face and by phone)
Ability to communicate effectively with both internal and external customers
Advance product knowledge
Working Hours & Benefits:
Monday - Thursday flexi start between 8:00-9:00am finishing 5:00-6:00pm, Fridays 8:30am-3:00pm.
25 days holiday plus bank holidays
Up to 8% matched pension
Company Sick Pay
Share save Scheme
Life assurance
Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
Staff discount on all Genuit Group products
Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.
