Community associate Work, Jobs in Aylesford, Ken (with Salaries)

Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Evening Customer Service Advisor
South East Water —Snodland
- £11,923 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
7d
Community Associate
Projects —Royal Tunbridge Wells
- £25,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Free parking
- Profit sharing
Quick apply
5d
Sales Associate
H.Samuel —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
Breakthrough – Creative Learning & Marketing Assistant
[email protected] —Ashford
- £12.71 an hour
- Temporary
- Administrative experience
- In-person
- Internship
- Free parking
Quick apply
12d
Customer Service Apprentice
South East Water —Snodland
- £19,067.06 - £25,948.87 a year
- Full-time
- Hybrid work
- Customer service
- Time management
- Annual leave
Senior Associate EME Technician
2gether support solutions —Ashford
- £29,000 - £31,236 a year
- Weekend availability
- Annual leave
- Employee discount
12d
Wholesale Service Desk Technical Advisor
South East Water —Snodland
- £25,948.86 a year
- Weekend availability
- Hybrid work
- Customer service
- Computer skills
- Communication skills
- Annual leave
Associate Careers Adviser (Schools Team)
CXK Ltd —Medway
- £152 a day
- Microsoft Powerpoint
- Microsoft Outlook
- Business
- Annual leave
Compliance Sampler - Weekend
South East Water —Pembury
- £17,077.01 - £28,082.20 a year
- Part-time
- Customer service
- Laboratory experience
- No experience needed
- Annual leave
11d
Test Centre Associate - Southend
Reed In Partnership —Southend-on-Sea
- £13.60 an hour
- Part-time
- Customer service
- Driving
Web Developer
South East Water —Snodland
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- APIs
- Annual leave
7d
Environment Performance Officer - River Restoration
South East Water —Detling
- Up to £50,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Assistant Process Engineer
South East Water —Snodland
- £30,000 - £37,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Time management
- Annual leave
8d
Sales Associate
Ernest Jones —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
Wholesale Service Desk Operations Scheduler
South East Water —Snodland
- £29,654.20 a year
- Full-time
- Hybrid work
- Customer service
- Computer skills
- Communication skills
- Annual leave
8d
Water Resources Communications and Stakeholder Officer
South East Water —Snodland
- Up to £36,000 a year
- Full-time
- Hybrid work
- Annual leave
Compliance Sampler (Eastbourne)
South East Water —Pembury
- £28,028.20 a year
- Weekend availability
- Hybrid work
- Customer service
- Laboratory experience
- No experience needed
- Annual leave
11d
Process Scientist
South East Water —Pembury
- £31,733 - £41,930 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Annual leave
Senior Community Manager
Projects —Royal Tunbridge Wells
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Profit sharing
Quick apply
5d

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community associate jobs near aylesford, ken

Customer Service Advisor

South East Water -
Snodland

Apply Now

Job details

Full-time
£25,948.87 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Paid volunteer time

Qualifications

Customer service
GCSE

Full job description

Summary:

Are you seeking a team that shares your passion for providing excellent customer service?

Are you a determined individual? Do you enjoy setting goals for yourself?

If so, this is a chance you won't want to pass up...

This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers.

No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible.

The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan.

Previous call centre experience is preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well.

In our vibrant, friendly call centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about.

This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team.

Main responsibilities:

Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score.
Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance.
Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.
Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed.
Attend and contribute to team meetings with team, peers and colleagues.
To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods.

You'll need:
Skills / Qualifications / Experience

Achieved GCSE Maths and English at Grade 4/C (or equivalent)
Commitment to providing excellent customer service
Dedication to finding the best solutions to problems
Excellent computer abilities
Outstanding writing and vocal communication abilities

It will be a bonus if you have:
Skills / Qualifications / Experience

Previous customer service / call centre experience would be advantageous

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

Excellent Stakeholder pension scheme, up to 10% employer contribution.
5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
Flexible annual leave policy to buy or sell holiday leave.
Paid volunteering days.
Cycle to work scheme.
Health cash plan.
Life assurance.
Wellbeing related benefits.

What can you expect from your recruitment?

To apply for this position, please submit your CV on our career’s website.
It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£25,948.87 starting salary + bonus

Apply Now

Refine Your Search

community associate jobs in aylesford, ken

Customer Service Advisor

Evening Customer Service Advisor

Community Associate

Sales Associate

Breakthrough – Creative Learning & Marketing Assistant

Customer Service Apprentice

Senior Associate EME Technician

Wholesale Service Desk Technical Advisor

Associate Careers Adviser (Schools Team)

Compliance Sampler - Weekend

Test Centre Associate - Southend

Web Developer

Environment Performance Officer - River Restoration

Assistant Process Engineer

Sales Associate

Wholesale Service Desk Operations Scheduler

Water Resources Communications and Stakeholder Officer

Compliance Sampler (Eastbourne)

Process Scientist

Senior Community Manager

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