Career coach Work, Jobs in Ayr, Say (with Salaries)

Customer Service – Senior Personal Banker
National Westminster Bank PLC —Ayr
- From £28,475 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
10d
Apprentice Customer Service Advisor / Bodyshop Administrator
Fix Auto UK Apprentices —Ayr
- From £320 a week
- Full-time
- No experience needed
- In-person
Quick apply
IT Apprentice
QA Apprenticeships —Irvine
- £16,012.50 a year
- Microsoft Excel
- Microsoft Office
- SharePoint
Trainee Sales Executive
Park's Motor Group —Ayrshire
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Assistant Manager - Girvan
Hays Travel —Girvan
- Full-time
- Sales
- Customer service
- Leadership
- Annual leave
- Employee discount
Digital Account Manager Apprentice
QA Apprenticeships —Maybole
- £23,296 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Customer Team Leader
Co-op —Brodick
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Sales Executive
Park's Motor Group —Ayrshire
- £20,000 a year
- Sales
- Customer service
- IT
- Employee assistance programme
- Employee discount
Senior Care Assistant
HC-One - Claremont —Ayr
- £14.40 - £15.00 an hour
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d
Sales Executives
Park's Motor Group —Ayrshire
- £20,000 a year
- Sales
- Customer service
- IT
- Employee assistance programme
- Employee discount
Bus Electrician
Stagecoach —Ayr
- Overtime
- Driving
- Automotive diagnostics
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Barista
Starbucks —Irvine
- Weekend availability
- Store discount
- Employee assistance programme
Starbucks Store Supervisor
OCO —Ayr
- £14.45 an hour
- Full-time
14d
Relief Pharmacist
Boots —Kilmarnock
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Engineering Manager
Stagecoach —Kilmarnock
- £55,000 a year
- Overtime
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Veterinary Surgeon - Small Animal FTC
IVC —Kilmarnock
- Up to £70,000 a year
- Full-time
- Hospital
- Communication skills
- Nursing
- Employee discount
Veterinary Surgeon - Small Animal
IVC —Saltcoats
- Full-time
- Mentoring
- Employee discount
3d

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Customer Service – Senior Personal Banker

National Westminster Bank PLC -
Ayr

Apply Now

Job details

Permanent | Full-time
From £28,475 a year
10 days ago

Benefits

Annual leave
Flexible schedule

Qualifications

Customer service
Organisational skills
Communication skills
Banking

Full job description

Location Ayr, United Kingdom

Salary From £28,475

Job typePermanent | Contract typeFull Time

On-site

You’ll be working at your allocated office or hub, collaborating in-person and digitally with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

Flexible Schedule Available

This role is open to discussion on flexible scheduling such as part-time, compressed hours, or job share options.

#R-00280873

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Personal Banker in Ayr

You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected
We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

As a Senior Personal Banker aligned to one of our branches, you’ll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.

Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you’ll make sure they're fully informed when it comes to the products and services we offer.

Day to day, you’ll be:

Meeting and supporting customers face to face in the branch
Conducting Financial Health checks and reviewing customer accounts
Identifying products and services that are right for our customers, helping them to make the most of their money and savings
Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
Completing outbound care calls to customers to grow and maintain the relationship

The skills you'll need

We’re looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You’ll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you’ll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.

We’ll also be looking for you to demonstrate:

Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
Excellent communication and interpersonal skills with a genuine interest in building relationships
Excellent planning and organisational skills

How we'll reward you

You’ll join us on a competitive salary starting of £28,475 pro rata for the hours you work.

You’ll also benefit from:

A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 36 days, pro rata for hours worked
A monthly contribution to your retirement fund

What else you need to know

Your working pattern

You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.

Your learning journey

Your journey starts with a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them. You’ll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

career coach jobs in ayr, say

Customer Service – Senior Personal Banker

Apprentice Customer Service Advisor / Bodyshop Administrator

IT Apprentice

Trainee Sales Executive

Assistant Manager - Girvan

Digital Account Manager Apprentice

Customer Team Leader

Sales Executive

Senior Care Assistant

Sales Executives

Bus Electrician

Barista

Starbucks Store Supervisor

Relief Pharmacist

Engineering Manager

Veterinary Surgeon - Small Animal FTC

Veterinary Surgeon - Small Animal