Technical support occupations Work, Jobs in Bacton, Sfk (with Salaries)

Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
1st Line IT Support Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
- Bereavement leave
Quick apply
5d
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
IT Technician
MY PHONE UNIVERSE LTD —Ipswich
- £41,700 a year
- Full-time
- Maintenance
- In-person
Quick apply
IT Engineer Apprentice
Osiris Technologies Ltd —Bungay
- From £19,500 a year
- Full-time
- Computer literacy
- Travel
- In-person
Quick apply
4d

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1st Line IT Support Technician
Plan IT Consulting Ltd —Ipswich
A full UK driving licence. Handling Microsoft 365 user administration: account setup and offboarding, password resets, MFA registration, licence assignment,…
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5d
IT Technician
TwoPointZero IT Limited —Ipswich
IMPORTANT: A full UK driving licence and access to your own vehicle are essential for this role.*. A full UK driving licence and access to your own vehicle are…
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13d

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Trainee IT Technician

Victoria Forms
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year

Benefits

Free parking
Flexitime
Company events
Flexible schedule
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Sales support
Web development
Visual Basic
Ticket management
English
Microsoft Office Suite
Research
Computer skills
Customer support
Customer interaction
Help desk
Information Technology

Full job description

About the role

This is a highly varied role for a junior or mid-level IT professional working within the Tech Team at Victoria Forms. The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house products.

The role combines customer-facing technical support with hands-on configuration, integration work and opportunities for software development.

As we are a small company, there’s potential to become involved with many aspects of the company, taking on additional responsibilities so you can thrive in areas where your skills and interests lie.

We are looking for someone with a strong technical understanding of web technologies, with a detailed approach to their work.

This is a full-time office-based role, in an office in the centre of Bury St Edmunds.

Responsibilities

Assisting with, or taking a lead in, implementation of technical form projects from customer sign-up to go-live, working alongside other teams.
Supporting other teams as required (e.g. the Sales team with technical analysis of requirements).
Setting up servers (Windows Server) and installing software (including our in-house applications).
Configuring and developing integrations with external systems (including back-office systems, payment providers and address lookups).
Becoming an expert in our complex in-house server and form-building products, in order to provide support and customise systems and workflows to customer requirements.
Creating web pages to reproduce the look and feel of customer websites.
Proactively dealing with support tickets from our support system.
Proactively troubleshooting issues that are raised by our internal monitoring systems.
Ensuring documentation is referred to for all tasks and updating it where necessary.
Where suitable, contributing to the development of our in-house software.
Reporting to the Tech Team Lead for all day-to-day tasks, taking on specific responsibilities over time.
Undertaking other reasonable tasks as required.

Person Specification

Essential skills, experience and qualities:

A strong understanding of how websites work, with some knowledge of HTML, CSS and JavaScript.
Strong IT skills, including experience of Microsoft Windows and Office applications.
The ability to gain a detailed understanding of complex systems through reading documentation and experimentation.
The capability to research new concepts and technologies in order to reach a deep understanding.
Good interpersonal skills, with the ability to talk to customers in a highly professional manner.
Self-motivation and the ability to use initiative to pick up tasks and work without supervision.
Happy to work in a small team.
A strong attention to detail with a persistent desire for perfection.
A good standard of written and spoken English.

Desirable skills, experience and qualities:

An IT-related degree or equivalent professional qualification.
A strong understanding of HTML, CSS and JavaScript.
Experience of Microsoft Windows Server, SQL, ASP.NET, C#, XML, Angular, React, or Visual Basic.

About Victoria Forms

Established in 2003, Victoria Solutions Limited (trading as Victoria Forms) has a multinational customer base, with a particular focus on local government.

How to apply

Applications should be sent through Indeed.

You must send a cover letter with your application. Your cover letter should briefly explain how you meet the above Person Specification and how you are able to work in Bury St Edmunds.

Benefits

Joining a small, committed and friendly team in a comfortable office with free parking in Bury St Edmunds.
Regular company events.
Flexible start and end times.
Friday ice creams in the warmer months.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
Flexitime
Sick pay

Application question(s):

Are you able to work on-site in Bury St Edmunds?

Work Location: In person

Quick apply

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technical support occupations jobs in bacton, sfk

Trainee IT Technician

1st Line IT Support Technician

IT Technician

Software Helpdesk Support Analyst

1st / 2nd Line Engineer

Service Desk Analyst

IT Technician

IT Engineer Apprentice

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