Import/export administrator Work, Jobs in Ballyclare, Ant (with Salaries)

Customer Service Administrator
Devenish Nutrition —Belfast
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
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5d
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- Microsoft Outlook
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8d

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Customer Service Administrator

Devenish Nutrition -
Belfast

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Health & wellbeing programme
Employee mentoring programme
Free flu jabs
Flexitime
Company pension
Work from home
Canteen
Enhanced maternity leave
Bereavement leave
Life insurance
Referral programme
On-site parking

Qualifications

Import/export documentation
Stakeholder liaison
Logistics
Internal department liaison
Microsoft Office Suite
Continuous improvement
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Supply chain customer service
Time management

Full job description

Customer Services Administrator

The Role:

Reporting to the Customer Service Supervisor/ Excellence Manager, the successful candidate will work within a fast-growing division of the business to process orders, produce and provide shipping documentation to cover all payment terms for multi modal shipments, interact with internal and external customers and be a key team member of the team. They will also be required to complete paperwork of the highest standard for registration dossiers. This is an excellent opportunity for a self-motivated person who is looking for a new challenge that offers career and personal fulfilment.

Responsibilities include:

To deliver best in class standards and to promote a culture of excellence in a fast-moving environment.
Responsible for creating all order administration and documentation in a professional and efficient manner from receipt of order through to payment.
To be an expert in understanding and producing paperwork for Letters of Credit.
Liaise effectively with internal departments and customers to ensure all business requirements are met at an exceptional level.
Ensure company compliance with tariff codes, import duties and required documentation for target markets
Work as part of a team to effectively and efficiently provide customer service with logistical requirements by managing shipments from loading to unloading to minimise risk and costs.
Complete registration dossiers and all tasks associated with compiling these dossiers.
To maintain and record monthly KPI data for the order and registration admin function.
Contribute to the continuous development of the processes of Export Logistics and Administration needed to continue the company’s ambitious growth plans.

Essential Criteria:

Minimum 2 years’ experience in the export industry
Good knowledge of International Trade Documents, such as Certificates of Origins EUR1s etc
Excellent written and verbal communication skills with the ability to communicate effectively at all levels
Excellent organisational and time management skills, with the ability to prioritise effectively and work under pressure
Have exceptional customer services skills
Highly motivated
Strong interpersonal skills
Strong IT skills including standard Microsoft packages
Right to Work in the UK

Desirable Criteria:

Third level or Courses taken in International transport/logistics
Experience in the Agri feed industry
Second Language
Knowledge of registration processes and completion of documentation for registration dossiers.

What we offer:

Based in Belfast
Hybrid working based on an 80% onsite attendance model, offered in line with training and performance.
37.5 hour week
Salary based on experience
Company matched pension scheme
Life Assurance
Training and development opportunities
Medicash Health Cash Plan and Employee Assistant Programme
Medicash Rewards
Refer a friend scheme

This role is based in Belfast, Northern Ireland. Applications not within commuting distance to Belfast will not be processed.

Devenish is an Equal Opportunities Employer and welcomes applications from all sections of the community

Job Types: Full-time, Permanent

Benefits:

Bereavement leave
Canteen
Company pension
Employee mentoring programme
Enhanced maternity leave
Flexitime
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Work from home

Experience:

customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Location:

Belfast BT3 9AR (required)

Work Location: In person

Quick apply

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