Member services representative Work, Jobs in Ballymena, Ant (with Salaries)

Deputy Manager
Iceland —Ballymena
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
5d
Fitness Coach
JDGYMS —Ballymena
- Part-time
- Data analysis skills
- Cleaning
- Teaching
- Employee discount
Quick apply
Credit Controller - 12 Month Fixed Term Contract
Alexander Dennis —Ballymena
- Call to connect
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
IT Project Manager
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- PMP
- Communication skills
Quick apply
2d
BOM Cost Controller
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Analytics
Quick apply
Customer Service Representative
HCLTech —Belfast
- Communication skills
Senior Claims Handler
AXA —Belfast
- Mentoring
11d
Sales Development Representative
EPAM Systems, Inc. —Belfast
- CRM software
- Spanish
- English
- Employee assistance programme
- Referral programme
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Communication skills
- Annual leave
- Flexible schedule
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Communication skills
Associate - TMT
Pinsent Masons —Belfast
- Full-time
- Business development
- Organisational skills
- Leadership
Lead Engineer - Vehicle Systems
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- Analysis skills
- AI
Quick apply
2d
Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- Mentoring
- AI
- Communication skills
Distribution Driver
DSV —Belfast
- Weekend availability
- English
- Communication skills
- Annual leave
Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- AI
- Communication skills
- SDLC
Parts Advisor
Charles Hurst —Belfast
- £29,444 a year
- Full-time
- Annual leave
Quick apply
12d
Rigging Supervisor (Ship Repair)
NAVANTIA UK —Belfast
- Full-time
- Supervising experience
- First Aid Certification
- Continuous improvement
Quick apply
Civil Engineer
Amey Ltd —Belfast
- Temporary
- Civil engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
AI Strategist
PA Consulting —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Business development
- Annual leave
Quick apply
Senior Geotechnical Engineer
Amey Ltd —Belfast
- Mentoring
- Leadership
- Annual leave
Quick apply
14d

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Deputy Manager

Iceland -
Ballymena

Apply Now

Job details

Full-time
£31,080 a year
5 days ago

Benefits

Employee discount
Referral programme

Qualifications

Customer service
Mentoring junior staff
Cost control
Performance management
Retail team management
Store management
Professional development mentoring
Training & development
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise Profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.

Focus on delivering great availability and cost controls through excellent processes.

Create a culture of "sell a £, save a £" to maximise store sales and profit.

Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.

Drive team engagement by communicating effectively and showing appreciation and respect for every team member.

Foster an inclusive culture where everyone can be their best at work.

Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.

Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.

Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.

Ensure all cash handling and security policies and processes are fully implemented in the store.

Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.

Ensure legal compliance across all areas to minimise any risk to the business.

Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.

Be approachable and respectful to customers and colleagues.

Work together with enthusiasm and take action to reduce waste.

Show consideration for the business and its people.

Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.

Communicate effectively, having regular conversations and listening to understand.

Plan in advance, prioritising key tasks and activities.

Set the pace of the team by being hands-on to deliver a great store.

Solve problems by making the right decisions for the store.

Coach the team by asking the right questions to drive performance and help them be their best.

Delegate tasks at the right time to the right colleagues.

Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and manage priorities.

Customer-focused with a passion for delivering outstanding service.

Strong problem-solving and decision-making abilities.

Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.

33 days holiday (including Bank Holidays).

Christmas vouchers – increasing with length of service.

Refer a Friend scheme.

Christmas saving schemes.

Long service awards.

Option to join a healthcare plan.

Grocery Aid for free and confidential financial, emotional and practical support.

Clear career pathways with opportunities for development and progression.

A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

member services representative jobs in ballymena, ant

Deputy Manager

Fitness Coach

Credit Controller - 12 Month Fixed Term Contract

IT Project Manager

BOM Cost Controller

Customer Service Representative

Senior Claims Handler

Sales Development Representative

IT Helpdesk Analyst Tier 1

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Associate - TMT

Lead Engineer - Vehicle Systems

Manager, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions

Distribution Driver

Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions

Parts Advisor

Rigging Supervisor (Ship Repair)

Civil Engineer

AI Strategist

Senior Geotechnical Engineer

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