Relationship manager Work, Jobs in Banff, Sct (with Salaries)

Customer Operations Coodinator
Baxters Food Group —Fochabers
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
7d
Branch Manager
Travis Perkins —Buckie
- Weekend availability
- Sales
- Communication skills
- Employee discount
4d
Postal Delivery Drivers
Royal Mail Group —Fraserburgh
- Overtime
4d
Product Manager - Offshore Construction
JamesFisher —Inverurie
- Computer Science
- Engineering
- Maintenance
Support Practitioner Buckie
Ark —Buckie
- £13.45 - £13.75 an hour
- Part-time
- Annual leave
Support Practitioner - Buckie
Ark Housing —Buckie
- £13.45 - £13.75 an hour
- Full-time
- Annual leave
Sub Agent
BAM Nuttall —Cuminestown
- Engineering
- Supervising experience
- Travel
Relief Support Practitioner - Buckie
Ark Housing —Buckie
- £13.45 an hour
- Part-time
- Annual leave
Cleaning Assistant
OCS Group —Fraserburgh
- Monday to Friday
- Communication skills
- School
Quick apply
4d

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Customer Operations Coodinator

Baxters Food Group -
Fochabers

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Oracle
ERP systems
Business processes
Database management
Communication skills

Full job description

Job Overview

We are seeking a highly organised and proactive Customer Operations Coordinator to join our dynamic team. The successful candidate will play a vital role in building and maintaining strong, effective relationships with both external customers and internal stakeholders.

Main Accountabilities

Support the Customer Operations team by maintaining accurate customer profiles including customer cross references, EDI set-up, MLOR database management and derogation requests
Review and process customer orders, ensuring they are received accurately and on time, in line with agreed minimum order quantities, lead times and forecast requirements
Collaborate with internal departments across the business (e.g. Sales, Despatch, Planning, Operations and Technical) to ensure orders are despatched on time and in full, proactively addressing any potential delays
Monitor order progress, proactively identifying and resolving issues, or escalating where necessary to ensure timely delivery
Develop and maintain direct customer relationships to improve service levels and minimise the impact of issues such as stock shortages
Support the coordination of samples for new product launches inc. marketing events
Support weekly and period-end reporting, ensuring KPI data is accurate and customer service performance is effectively measured
Demonstrate a flexible approach, undertaking additional duties as required appropriate to the role and level of responsibility

Person Specification

Demonstrates a customer focused mindset, with a commitment to delivering high levels of service
Works effectively as part of a cross-functional team, contributing to shared goals and outcomes
Ability to develop and maintain effective relationships with both internal and external customers
Confident and effective communicator, both written and verbal, able to engage at all levels, including Directors, Senior Managers, and challenging stakeholders
Self-motivated and proactive, with the ability to work independently and manage responsibilities effectively
High level of attention to detail ensuring accuracy across customer data, orders and reporting
Good understanding of end-to-end business processes (Operations, Planning, Technical, Purchasing, Finance) and how customer operations support and impacts these functions.
Experience working with ERP systems (Oracle-based preferred) but not essential as full training can be provided
Strong Excel skills
Experience within FMCG is desirable, but not essential

Work Location: In person

Quick apply

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relationship manager jobs in banff, sct

Customer Operations Coodinator

Branch Manager

Postal Delivery Drivers

Product Manager - Offshore Construction

Support Practitioner Buckie

Support Practitioner - Buckie

Sub Agent

Relief Support Practitioner - Buckie

Cleaning Assistant

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