2nd line support Work, Jobs in Barnsley (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
10d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
Work Flow Information Analyst
NEXT —Rotherham
- Temporary
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
6d
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Developer / Senior Developer
NEXT —Doncaster
- £42,100 - £59,400 a year
- Full-time
- Azure
- JavaScript
- APIs
IT Support Engineer
Pharmacy2U —Leeds
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Annual leave
- Employee assistance programme
Quick apply
3d
Business Process and Data Analyst
Yorkshire Water —Bradford
- £42,396 - £52,995 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexible schedule
3d
Senior Mainframe Developer
NEXT —Pontefract
- £51,400 - £59,400 a year
- Full-time
- Azure
- SQL
- Continuous improvement
- Free parking
- Employee discount
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- In-person
Quick apply
7d
Mid Level PHP/ PostGreSQL Developer
D. M. Keith —Leeds
- £35,000 - £39,000 a year
- Full-time
- JavaScript
- SharePoint
- APIs
- Flexible schedule
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
3d
Lead Business Analyst - Data
Yorkshire Water —Bradford
- £50,622 - £63,277 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Flexible schedule
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Life insurance
Quick apply
5d
Snr IT Analyst/IT Engineer
Upshot Engineering UK Ltd —Leeds
- £40,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- English
- Free parking
Quick apply

I want to receive the latest job alerts for 2nd line support in barnsley

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

2nd line support jobs in barnsley

Application Support Analyst - 2nd Line

IT Support Analyst -2nd Line

Junior Application Support Analyst

1st-2nd Line IT Support Engineer

Service Desk Analyst

IT Support Technician

Work Flow Information Analyst

Business and Operations Support Engineer - 24/7 cover

2nd Line Manager

Developer / Senior Developer

IT Support Engineer

Business Process and Data Analyst

Senior Mainframe Developer

Technical Systems Administrator

3rd Line Service Desk Engineer

Mid Level PHP/ PostGreSQL Developer

Head of IT

Lead Business Analyst - Data

IT Field Engineer

Snr IT Analyst/IT Engineer

I want to receive the latest job alerts for 2nd line support in barnsley

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected