Job Summary
We have an opportunity available for someone to join our growing and innovative Primary Care Network and to play a vital role in helping people improve their health and wellbeing beyond traditional medical care. Working closely with GP practices and community partners, you will empower individuals to identify what matters most to them and connect them with the right local services, support groups, and resources.
This is a rewarding opportunity for someone who is passionate about making a real difference, building strong community connections, and helping people take positive steps towards better wellbeing. You'll be part of an integrated, supportive team delivering a high-quality social prescribing service, providing short-term, person-centred support that enables individuals to access the help they need quickly and confidently. If you enjoy working collaboratively, creating meaningful outcomes, and helping people live healthier, more connected lives, we'd love to hear from you.
The role is 16-20 hours per week across three days (work pattern to be discussed at interview. Although you will be working across all three practices within the network, you will be predominantly based at Caen Medical Centre, Braunton.
Main duties of the job
Manage a caseload of clients from initial contact through to timely onward referral or signposting, ensuring support remains time-limited and outcome-focused.
Triage referrals coming in to the team and direct to the most appropriate team.
Provide brief interventions (up to approx. 6 sessions) to encourage engagement with identified services and promote independence.
Maintain a strong awareness of local community provision and statutory services to enable effective and appropriate signposting.
Work collaboratively within the PCN and with local partners to ensure individuals are directed to the most appropriate support at the earliest opportunity.
Recognise when needs are beyond the scope of the role and escalate or refer to clinical or specialist professionals promptly.
Contribute to the ongoing development of the service, including maintaining up-to-date knowledge of community resources and social prescribing best practice.
Key Tasks
Develop supportive, time-limited relationships with residents, focusing on their strengths and what matters to them, and enabling them to access appropriate services independently.
Triage referrals coming through to the practice and signpost to the appropriate service or book into the practice wellbeing team for further input.
Undertake client needs assessments (in practice and community settings) to identify appropriate signposting and referral pathways, using wellbeing measures where appropriate.
Manage a short-term caseload, ensuring regular review and timely progression to onward referral or discharge.
Provide light-touch support to help individuals engage with community groups, voluntary organisations, and statutory services, avoiding long-term dependency on the role.
Signpost or refer clients to appropriate services as early as possible, ensuring they are connected to sustainable sources of support.
Identify when a persons needs exceed the scope of the role and escalate to GPs, mental health professionals, or other relevant practitioners without delay.
Maintain up-to-date knowledge of local services and identify any pressures or gaps in provision, sharing intelligence with the wider PCN team.
Engage in relevant training, supervision, and learning opportunities to maintain effective practice.
Contribute to monitoring and reporting requirements, including demonstrating the impact of short-term social prescribing interventions.
Participate in local networks to maintain awareness of community resources and referral pathways.
Key Principles of the Role
Short-term intervention (up to approx. 6 sessions), not long-term casework
Triage, Signposting and navigation, not service delivery
Light-touch support to enable independence
Timely escalation to clinical or specialist services when needed
Pay: £12.90-£13.41 per hour
Application question(s):
- Do you have a full UK driving license and access to a vehicle for work purposes?
Work Location: In person
