Service desk analyst Work, Jobs in Barrow Hill, Dby (with Salaries)

Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
6d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
First Line Analyst
Computacenter —Derby
- 12 hour shift
- Project management
- Presentation skills
- Computer networking
7d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Service Desk Analyst
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Service Desk Analyst

Sheffield Hallam University -
Sheffield

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Job details

Permanent | Full-time
£28,031 - £31,236 a year
6 days ago

Benefits

Company pension

Qualifications

Incident queue management
Customer support
Customer interaction
Application support

Full job description

The role

To be the first point of contact for all customer support requests and enquiries. To provide customer-facing, first line support services for the University's portfolio of IT applications and services prioritising incidents and requests for support to agreed targets and service level agreements (SLAs) and escalating incidents to field support teams or problem management for resolution where appropriate.

We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment.

You will be contractually enrolled into the Local Government Pension Scheme (LGPS) one of the largest and most generous defined benefit pension schemes in the country.

Find out more about the LGPS

If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS. Please contact the Pensions team to discuss options available.

Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, sex, gender reassignment, sexual orientation, race, religion or belief, or marital or civil partnership status.

We welcome applications for job-share, part-time and flexible working arrangements

The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK. To find out more, take a look at our guide to applying .

We recommend you download the job description and person specification when you apply, as this will not be available once the job has closed.

Accessibility

We are committed to ensuring our materials are accessible to all. If you encounter any accessibility barriers or have suggestions for improvement please contact us using our web accessibility report form. Your feedback helps us enhance our accessibility efforts and improve our services.

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Refine Your Search

service desk analyst jobs in barrow hill, dby

Service Desk Analyst

Desktop Support Analyst

IT Service Desk Analyst

2nd Line Support Analyst

First Line Analyst

Second Line Analyst

IT Support Analyst -2nd Line

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