Senior fellow Work, Jobs in Basildon, Ess (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
13d
PRADA Senior Client Advisor RTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Senior Director of Fraud & Investigation
Trustpilot —London
- Machine learning
- Employee assistance programme
- Employee discount
Senior Company Secretarial Assistant
CSC (Corporation Service Company) —London
- Full-time
- Communication skills
3d
General Manager, Quidco
Moneysupermarket Group —London
- Full-time
- Hybrid work
- Travel
Executive Search - Recruitment Consultant
Capax —London
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Work from home
- Employee discount
Quick apply
Senior Customer Success Manager
Phrase —London
- Remote
- APIs
- AI
- Communication skills
Quick apply
16h
Senior Delivery Lead
Red Badger —London
- Organisational skills
- IT
- Communication skills
Quick apply
Senior Designer
Radley Yeldar —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
23h
Research Associate - GP Engagement
PEI Group —London
- Communication skills
Performance Strategy Senior Associate
Accenture —London
- Full-time
- Master's degree
- Business
Senior Ceded Technician
Everest Re Group, Ltd. —London
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
7d
Senior Product Designer, Clio Operate
Clio —London
- £73,100 - £99,100 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- AI
- Life insurance
HR Director
Department for Business and Trade —London
- £100,000 - £162,500 a year
- Full-time
- Presentation skills
- Human resources
1d
Compliance Apprentice - 18 month contract
Everest Re Group, Ltd. —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
PMO & Project Controls Senior Manager - SZC
Assystem —London
- £65,000 - £85,000 a year
- Project management
- Contracts
9d
Head of People and Culture
Treehouse Nursery School —Epping
- Part-time
- Management
- Leadership
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
Senior Data Scientist, Fraud Prevention
GoCardless —London
- £99,200 - £148,800 a year
- Doctoral degree
- SQL
- Machine learning
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Senior Clinical Fellow Gastroenterology
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £37,068 - £57,570 a year
- 12 hour shift
8d

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

13 days ago

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

senior fellow jobs in basildon, ess

PRADA Senior Client Advisor MRTW, Selfridges

PRADA Senior Client Advisor RTW, Bond Street

Senior Director of Fraud & Investigation

Senior Company Secretarial Assistant

General Manager, Quidco

Executive Search - Recruitment Consultant

Senior Customer Success Manager

Senior Delivery Lead

Senior Designer

Research Associate - GP Engagement

Performance Strategy Senior Associate

Senior Ceded Technician

Senior Product Designer, Clio Operate

HR Director

Compliance Apprentice - 18 month contract

PMO & Project Controls Senior Manager - SZC

Head of People and Culture

Senior Data Scientist, Fraud Prevention

Business Support Administrator

Senior Clinical Fellow Gastroenterology

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