MasterControl Inc. is a leading cloud-based quality and compliance software provider for life sciences and other regulated industries. Our mission is to enable our customers to bring life-changing products to market faster while ensuring compliance and quality throughout the product lifecycle. We are committed to innovation, customer success, and making a positive impact on the world.
SUMMARY
We're seeking a high-performing Enterprise Account Executive with deep experience in selling complex digital transformation solutions to the pharmaceutical and biologics manufacturing sectors, primarily across the continental European markets.
This isn't a transactional SaaS role. It's a strategic, consultative position where you'll help the world's most advanced life sciences organizations digitize mission-critical operations like batch record execution, quality management, and lab documentation — unlocking speed, compliance, and scalability in a highly regulated environment.
RESPONSIBILITIES
- Work in an Enterprise Pod together with an Enterprise Account Manger to close new and expansion business.
- Own and execute complex enterprise sales cycles (12–24+ months) across global pharma accounts, CDMOs, and CGT innovators.
- Build, manage, and expand multi-stakeholder relationships across Manufacturing, Clinical R&D, production, QA/QC, GMP IT and procurement functions.
- Develop and execute account-based strategies for Tier 1–3 Pharma, MedTech, CDMOs and CGT manufacturers.
- Engage and build relationships with enterprise accounts across the European markets, conducting executive-level conversations and presentations in both English and an alternative language as necessary.
- Identify whitespace opportunities within existing pharma divisions and high-growth biopharma innovators.
- Serve as a trusted advisor on digital manufacturing trends, GxP compliance, and operational excellence.
- Drive adoption of cloud-based MES and QMS, AI and Analytics platforms through value-based, consultative selling.
- Partner with solution engineering, marketing, and customer success teams to deliver compelling business cases and ROI models.
- Contribute to strategic forecasting inputs for multi-year enterprise deals.
- Ability to orchestrate cross-functional deal teams including solution consultants, partner managers, and implementation leads.
- Lead executive-level conversations spanning Manufacturing, Quality, Regulatory Affairs, and IT to shape digital transformation roadmaps.
- Partner closely with marketing to develop personalized, 1:1 account-based strategies, aligning outreach to each account's unique needs.
- Leverage the full marketing toolkit - including content, tactics, and campaigns - to customize outbound motions, guided by deep account knowledge and buying group dynamics.
- Collaborate on high-impact, relationship-building programs like VIP events and executive roundtables, including prospect identification, personalized invitations, content input, and strategic follow up.
- Participate in regular pipeline and feedback reviews with marketing to share insights, optimize programs, and ensure continuous alignment across joint sales and marketing efforts.
QUALIFICATIONS
- 8+ years of enterprise B2B SaaS software or technology sales, ideally within life sciences, pharma manufacturing, or regulated industries.
- Deep understanding of CGT, CDMO, and biologics manufacturing workflows — from process development through commercial scale.
- Familiarity with MES, QMS, LIMS, and related digital manufacturing systems strongly preferred.
- Proven track record of closing multi-million-dollar SaaS or digital transformation deals involving long sales cycles and multiple executive stakeholders.
- Exceptional executive communication and storytelling skills.
- Based in continental Europe with native or business-fluent regional language proficiency; full professional proficiency in English is also required. Additional European language skills are a welcome advantage.
- Proven knowledge of European life sciences and pharmaceutical landscape, including familiarity with key pharma, biotech, and CDMO organisations, industry bodies and regulatory frameworks for the relevant markets.
- Ability to navigate complex procurement, legal, and regulatory environments in global pharma.
- Strategic, analytical mindset with comfort operating in ambiguous, evolving markets.
- Continuous learner — eager to stay at the forefront of digital transformation in life sciences.
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Ability to communicate effectively in writing, in person, over the phone or online meetings, and in e-mail
- Ability to operate a computer and work at a desk for extended periods of time
- Ability to work remotely with regular travel to customer sites, as well as occasional travel to Mastercontrol's global offices.
Why Work Here?
#WhyWorkAnywhereElse?
MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.
We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?
MasterControl could be your next career move!
Here are some of the benefits MasterControl employees enjoy:
- Competitive compensation
- Schedule flexibility
- Employee recognition programs
- Private Healthcare
- Cycle to Work & Home & Tech Schemes
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status
