Entertainment manager Work, Jobs in Basingstoke, Ham (with Salaries)

EMPLOYEE RELATIONS LEAD
Merlin Entertainments —Basingstoke
- £29,061 - £35,000 a year
- Weekend availability
- Analysis skills
- Communication skills
- Resort
- Employee assistance programme
- Employee discount
6d
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
General Manager - Live In
Marston's Pubs —Basingstoke
- Up to £45,000 a year
Quick apply
11d
PEOPLE OPERATIONS COORDINATOR
Merlin Entertainments —Basingstoke
- £20,141.49 - £26,855.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
10d
Barista
Starbucks —Basingstoke
- Weekend availability
- Store discount
- Employee assistance programme
CSS Programme Manager (Service Owner)
Roke —Woking
- Full-time
- Project management
- Travel
- Business
Security Guard - SGS Oakhanger
Serco Plc —Bordon
- £28,832.74 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
Stocktaker - Guildford
nGeneration —Guildford
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Youth Justice Worker
Wokingham Borough Council —Wokingham
- £31,537 - £39,862 a year
- Full-time
- Childcare
- English
- Analysis skills
- Annual leave
- Employee assistance programme
12d
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Registered Manager
HYGGE —Camberley
- £65,000 a year
- Weekend availability
- Bachelor's degree
- IT
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service
Entain —Basingstoke
- £13 an hour
- Overtime
- Cash handling
Public Relations Manager (Gaming) (m/f/d)
Kalypso Media Group GmbH —Bracknell
- Hybrid work
- Marketing
- English
- Bachelor's degree
Assistant Manager
Starbucks —West Berkshire
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Children's Home Manager
HYGGE —Camberley
- £55,000 a year
- Weekend availability
- Childcare
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Quick apply
Swimming Teacher
Basingstoke & Deane Community Leisure Trust —Basingstoke
- £15.47 - £19.22 an hour
- Part-time
- Hybrid work
- Customer service
- Employee assistance programme
Brand Manager - FTC
Goliath —Guildford
- Hybrid work
- Sales
- Marketing
- Project management
Quick apply
6d
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Senior Client Relations Manager
Ascot Racecourse Ltd —Ascot
- CRM software
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Activity Coordinator
Beacon House Care Home —Fleet
- £13.00 - £14.50 an hour
- Full-time
- English
- In-person
Quick apply

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EMPLOYEE RELATIONS LEAD

Merlin Entertainments -
Basingstoke

Apply Now

Job details

Full-time
£29,061 - £35,000 a year
6 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Analysis skills
ServiceNow
Communication skills

Full job description

What you'll bring to the team

Employee Relations Lead

Location: The People Hub, Basingstoke (Chineham Business Park)

Hours: Hybrid, 3 days in the office, 2 days from home. The ER Team work on a 7-day rota to support the operational side of our business, with a weekend on-call rota across the team.

Join the team behind the world's favourite places to play!

At Merlin, every unforgettable guest experience starts with our people. As our Employee Relations Lead, you will help create the environment where great teams can thrive. You will be the trusted expert for complex employee relations matters, working alongside managers, People Business Partners and colleagues across the UK Hub to deliver fair, consistent and people-focused outcomes.

You'll take the lead on a varied portfolio of complex employee relations cases, including disciplinary, grievance, capability, absence and performance matters. Bringing sound judgement, empathy and expertise, you will guide cases from start to finish, balancing business needs with a positive employee experience while ensuring compliance with company policies and employment legislation.

Working in partnership with leaders across the business, the Employee Relations Lead will build confidence and capability through coaching, practical guidance and training. Whether supporting a difficult conversation, facilitating a workshop or helping managers navigate formal processes, you will empower others to make informed decisions and handle people matters with confidence.

You'll also play a key role in shaping how we do things. From identifying trends and sharing insights to supporting policy development and continuous improvement initiatives, you'll help us create an employee relations approach that is modern, consistent and built for the future.

Alongside HR and Legal colleagues, you will support high-risk case management, ACAS Early Conciliation activity and employment tribunal preparation. Through your expertise, you will help minimise risk, strengthen governance and ensure our people practices remain fair, transparent and aligned to our values.

As we operate seven days a week, you will also participate in an on-call support rota, providing essential employee relations guidance during weekends and peak operational periods when needed.

Ready to make your next move a playful one? Join us and help create a workplace where people can do their best work, grow together and bring a little more magic to every day!

Merlin - It's where we play

Merlin Entertainments

2.2K subscribers

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Qualifications & Experience

Proven experience in an Employee Relations or Senior Employee Relations role, ideally within a shared services or matrix environment.
Strong experience managing complex and high-volume employee relations casework from initial consultation through to resolution.
In-depth knowledge of UK employment law, ACAS guidance and employee relations best practice.
Experience supporting ACAS Early Conciliation and employment tribunal preparation.
Confident coaching and influencing managers at all levels, building capability and driving positive outcomes.
Experience developing policies, procedures, manager toolkits and training materials.
Excellent communication and relationship-building skills, with the ability to work collaboratively across a wide range of stakeholders.
Strong analytical and problem-solving skills, with the ability to spot trends and turn data into meaningful insights.
Ability to handle sensitive and confidential matters with professionalism, discretion and sound judgement.
Experience using HR systems and case management tools, such as ServiceNow, would be advantageous.
CIPD qualification (Level 5 desirable) or equivalent professional experience.
Union and collective employee relations experience would be beneficial.

Benefits

40% discount off LEGO® sets and products on the online LEGO Store!

Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
Staff discount codes for Merlin Annual Passes to gift to loved ones!

Private pension scheme
Life assurance scheme
Employee assistance programme
Access to Perks at Work which 30,000+ national & local employee discounts
Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £29,061.00/Yr.-GBP £35,000.00/Yr.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Apply Now

Refine Your Search

entertainment manager jobs in basingstoke, ham

EMPLOYEE RELATIONS LEAD

Assistant Manager

General Manager - Live In

PEOPLE OPERATIONS COORDINATOR

Barista

CSS Programme Manager (Service Owner)

Security Guard - SGS Oakhanger

Stocktaker - Guildford

Youth Justice Worker

Client Operations Specialist (Internal Account Manager)

Registered Manager

Retail Customer Service

Public Relations Manager (Gaming) (m/f/d)

Assistant Manager

Children's Home Manager

Swimming Teacher

Brand Manager - FTC

Welfare Assessment Advisor

Senior Client Relations Manager

Activity Coordinator

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