Liaison Work, Jobs in Basingstoke, Ham (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2d
Service Delivery Manager
Unum Group —Basingstoke
- Full-time
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Accounts & Admin
Westbourne Motors —Basingstoke
- Part-time
- Computer skills
Contract Liaison Officer
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Site Supervisor
National Highways —Basingstoke
- £36,200 - £40,450 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Client Services Executive
Wasserman Media Group LLC —Hook
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Project Manager
Fujitsu —Basingstoke
- Full-time
- Human resources
- Annual leave
- Employee assistance programme
Customer Support & Enablement Executive
Once For All UK —Basingstoke
- £30,000 - £35,000 a year
- Construction
- Communication skills
- Employee assistance programme
Quick apply
Climate Planning Liaison Officer
West Berkshire Council —Newbury
- £41,771 - £48,226 a year
- Full-time
- English
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
Advanced Aerospace Field Service Representative
Honeywell Aerospace —Basingstoke
- Full-time
- Hybrid work
- Military
- Engineering
- Bachelor's degree
- Work from home
14d
Project Manager (DSEAR)
RSE —Basingstoke
- Engineering
- Supervising experience
- Project management
- Employee discount
Repair Technician
Sanmina Corporation —Basingstoke
- Oracle
- Engineering
- ERP systems
Client Liaison Officer
ABC Education —Bordon
- £29,000 - £31,500 a year
- Full-time
- Communication skills
- Teaching
Patient Transport Liaison Officer
EMED Group —Farnborough
- £13.50 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contracts Officer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
6d
Part Time Warehouse / Office / Workshop Manager
Monitor POS Ltd —Godalming
- £16 - £18 an hour
- Overtime
- Windows
- QuickBooks
- Computer skills
- Free parking
- Sick pay
Quick apply
1d
Field Operations Manager
Evolve Dynamics LTD —Farnham
- Full-time
- Project management
- Continuous improvement
- Travel
Quick apply
General Manager – 5* Luxury Hotel (New Opening)
Splendid Works —Windsor
- £70,000 - £85,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Sick pay
Quick apply
7d
Reception and Guest Experience Host
LAH Property Marketing —Farnborough
- £29,892 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply

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liaison jobs near basingstoke, ham

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
2 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

liaison jobs in basingstoke, ham

Contact Centre Liaison Manager

Service Delivery Manager

Complaints Team Leader

Accounts & Admin

Contract Liaison Officer

Site Supervisor

Client Services Executive

Operations Project Manager

Customer Support & Enablement Executive

Climate Planning Liaison Officer

Advanced Aerospace Field Service Representative

Project Manager (DSEAR)

Repair Technician

Client Liaison Officer

Patient Transport Liaison Officer

Contracts Officer

Part Time Warehouse / Office / Workshop Manager

Field Operations Manager

General Manager – 5* Luxury Hotel (New Opening)

Reception and Guest Experience Host

I want to receive the latest job alerts for liaison in basingstoke, ham

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