Personal banking Work, Jobs in Baslow, Dby (with Salaries)

Customer Service Assistant - Leek
The Co-operative Bank —Leek
- £25,725 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
10d
Suitability Assessor
Post Office Ltd —Chesterfield
- Full-time
- Computer literacy
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
2d
Accounts Assistant - Part Time
Perrys Motor Sales Ltd —Chesterfield
- £17,550 a year
- Part-time
- Communication skills
- Employee discount
3d
Customer Service Assistant - Leek
Coventry Building Society —Leek
- £25,725 a year
- Monday to Friday
- Hospitality
- Customer service
- Computer literacy
10d
Associate Specialist Finance Broker
Real Finance —Barlborough
- Full-time
- Hybrid work
- Sales
- Basic maths
- Financial services
- Sick pay
Quick apply
3d
Commercial Relationship Director
Nationwide Building Society —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Management
- Business development
- Presentation skills
Finance Assistant
AmcoGiffen —Barnsley
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Life insurance
Quick apply
5d
Retail Supervisor (12 hrs)
Deichmann —Barnsley
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Retail Supervisor (25 hrs)
Deichmann —Rotherham
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
IT Release Management Lead
Post Office Ltd —Chesterfield
- Full-time
- DevOps
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
6d
Retail Supervisor (16 hrs)
Deichmann —Sheffield
- Up to £12.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
11d
Head of Treasury
Post Office Ltd —Chesterfield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Retail Supervisor (20 hrs)
Deichmann —Derby
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Cyber Security Engineer
Post Office Ltd —Chesterfield
- Full-time
- Annual leave
- Employee assistance programme
Banking Hub - Counter Clerk
Bramhall Banking Hub —Bramhall
- From £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Administration Assistant/Receptionist
Sound Interiors LTD —Stockport
- From £23,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Data Protection Advisor
Frasers Group —Shirebrook
- Full-time
- Financial services
- Banking
Quick apply
Pensions Administrator
K3 Advisory Group —Stockport
- £25,000 - £26,000 a year
- Full-time
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
EMEA Technical Delivery Supervisor (Hybrid)
Transaction Network Services —Sheffield
- Full-time
- Azure
- Engineering
- AWS
Hardware Design Engineer
ALSTOM —Mansfield
- £45,000 a year
- Engineering
- Annual leave

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Customer Service Assistant - Leek

The Co-operative Bank -
Leek

Apply Now

Job details

Full-time
£25,725 a year
10 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Computer literacy
Cash handling

Full job description

About the role

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation.

This role is the first point of contact for personal and business banking customers within our Leek branch, supporting customers through our digital transformation across a variety of channels including in person, telephone and secure messages. This role works Monday to Friday 8.30am - 4.00pm and one Saturday a month.

Other duties include identifying and addressing customer’s needs, cash management control and utilising various internal systems to update customer records. The role holder will also encourage customers to schedule an appointment with our dedicated Personal Banking Team to discuss relevant additional products and services.

The person in post will also be responsible for protecting and educating customers against fraud and scams and engaging with customers from various backgrounds including those who may be vulnerable. Day to day the role holder will work towards personal/team targets and objectives, adhere to day to day regulatory and compliance requirements and work as part of a team, sharing and identifying ways to improve the service provided by the branch.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

To be successful you'll have strong experience within a customer service environment with a passion for excellent customer service with a positive, enthusiastic and resilient approach.

For this role you’ll need to have:

Current experience in a customer focused role (e.g. retail, hospitality or call centre)
Experience of interacting directly with customers and providing a great service on a daily basis
Good attention to detail with experience of processing customer details or data accurately
Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
The ability to work in a fast paced environment
Computer literate with the ability to navigate quickly and confidently around multiple systems

Experience in these areas would be helpful:

Experience of cash handling
Following policies and processes
Ability to deal with more challenging or sensitive customer situations
Proven success in achieving targets, objectives or deadlines

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

personal banking jobs in baslow, dby

Customer Service Assistant - Leek

Suitability Assessor

Accounts Assistant - Part Time

Customer Service Assistant - Leek

Associate Specialist Finance Broker

Commercial Relationship Director

Finance Assistant

Retail Supervisor (12 hrs)

Retail Supervisor (25 hrs)

IT Release Management Lead

Retail Supervisor (16 hrs)

Head of Treasury

Retail Supervisor (20 hrs)

Cyber Security Engineer

Banking Hub - Counter Clerk

Administration Assistant/Receptionist

Data Protection Advisor

Pensions Administrator

EMEA Technical Delivery Supervisor (Hybrid)

Hardware Design Engineer

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