Senior service desk technician Work, Jobs in Baslow, Dby (with Salaries)

Senior Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £32,073 - £39,043 a year
- Full-time
4h
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Senior Geotechnical Engineer
Amey Ltd —Sheffield
- Mentoring
- Leadership
- Annual leave
Quick apply
2d

Other jobs to consider

Find your next job by exploring related positions.

Senior Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
As a dedicated Senior Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for…
£32,073 - £39,043 a year
4h
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
Full UK driving licence and willingness to travel to customer sites. Communicate confidently with customers, translating technical complexity into clear,…
£40,000 - £45,000 a year
Quick apply

I want to receive the latest job alerts for senior service desk technician in baslow, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Service Desk Technician

Sherwood Forest Hospitals NHS Foundation Trust -
Sutton-In-Ashfield

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
4 hours ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Technical support incident logging
Customer support
Remote diagnostics
Help desk

Full job description

Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team.

As a dedicated Senior Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential.

The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on-call rota) to ensure support is available to NHIS supported organisations 24/7 (including bank holidays).
At the heart of this role is a commitment to supporting the provision of the highest quality patient care through personal accountability, service excellence, and continuous improvement.

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

To understand the role in more detail, please refer to the attached job description and person specification.

Apply Now

Refine Your Search

senior service desk technician jobs in baslow, dby

Senior Service Desk Technician

IT Support Technician

Digital Transformation - IT Service Support Agent

Dropbox Hypercare - IT Service Support Agent

Senior Geotechnical Engineer

Other jobs to consider

I want to receive the latest job alerts for senior service desk technician in baslow, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected