2nd line support engineer Work, Jobs in bath, som (with Salaries)

IT Support Technician
Wishford Education —Tetbury
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14h
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave

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IT Support Technician

Wishford Education -
Tetbury

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
Technical support
IT support
IT

Full job description

We are seeking an enthusiastic and suitably qualified IT Support Engineer is required to support the development of the Wishford group of independent schools.

The successful candidate will have a good intellect, work ethic and a practical aptitude for IT & technology in general. The role will include 1st and 2nd line work. Experience of providing IT & MIS support in a multi-site service business would also be beneficial.

This role is site based at our Westonbirt School office, with some travel to our other sites. Due to this, a full clean UK driving licence and own transport is required.

Costs of travel and subsidence are fully reimbursed.

Responsible to: IT Service Manager/Group Head of IT Services

Hours, Salary & Benefits:

Hours: 5 days a week, (40 hours). 8:00am – 5:00pm with 1 hour unpaid lunch break.

There may be a requirement to provide some weekend support, and some weekday evening support. This will be pre agreed and implemented by IT Service Manager/Group Head of IT Services.

Salary: £27,000 – £29,000 depending upon experience

Benefits:

5% employer pension
Shopping discount card and Cycle to Work Scheme
Means tested staff discount
Free lunch if working in one of our schools
25 days holiday + bank holidays per annum
Access to the group’s counselling scheme
Access to fully funded apprenticeships up to L7
Personal accident at work cover
Discretionary Christmas stand down

Job Description:

Working within the Central IT Team, based in our Westonbirt office, the IT Support Technician will be responsible for:

On-site hardware, software & infrastructure support for schools within our group
Working with staff to understand and resolve issues within schools
Providing ad-hoc training and support to staff and teachers where required
Identifying more serious underlying issues and raising them in a timely manner with IT Management
MIS management and technical support within our schools
Providing first class customer service and IT support (1st and 2nd level technical support) to all users at Wishford Schools Group. Wishford Group has a ‘cloud-first’ strategy and with a focus on cloud services and cyber security

Person Specification:

This role is suitable for an experienced professional in the early stages of the IT career.

You will have demonstrable customer service experience and will have possibly had previous experience of supporting users in an educational IT environment (not essential) and cloud-based services. A fast learner with the ability to follow processes and procedures, you will be able to prioritise and manage several tasks at the same time.

Training will be provided where necessary and appointment will be subject to satisfactory references and an enhanced DBS check.

For full job description, please see apply via eteach - https://www.eteach.com/job/it-support-technician-1552130

Job Types: Full-time, Permanent

Pay: £27,000.00-£29,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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2nd line support engineer jobs in bath, som

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