Customer solutions specialist Work, Jobs in Bathford, Som (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Customer Service Adviser
Wessex Water —Bath
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
Customer Solutions Specialist
DeterTech —Swindon
- £33,000 - £38,000 a year
- Full-time
- Continuous improvement
- Communication skills
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Bath
- Temporary
Customer Success Specialist
Furniturebox UK —Warminster
- £27,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Work from home
- Employee assistance programme
Quick apply
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Digital Delivery Studio Manager
YTL Group —Bath
- No degree
- AI
- Communication skills
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Accounts Payable Specialist
Kennedys Law —Berkeley
- £58,000 - £65,000 a year
- Full-time
- Hybrid work
Procurement Specialist
Littelfuse —Chippenham
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
No7 Advisor
Boots —Bath
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Transportation Specialist - Parcels
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Work from home
- Employee discount
Quick apply
AI Innovation and Enablement Specialist
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- AI
- Work from home
- Employee discount
Quick apply
Transformation Project Manager
Wealthtime —Bath
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Organisational skills
Patient Transport Liaison Officer (Yeovil Hospital)
EMED Group —Shepton Mallet
- £13.75 an hour
- Full-time
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Payroll & Accounts Assistant
Corston Architectural Detail —Malmesbury
- £32,000 - £37,000 a year
- Full-time
- Organisational skills
- Free parking
Quick apply
Records Administrator
Osborne Clarke —Bristol
- Monday to Friday
- Microsoft Word
- Analysis skills
- Continuous improvement
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Store discount
- Employee assistance programme
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customer solutions specialist jobs near bathford, som

Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Insurance claims handling experience
Driving
Conflict management
Data entry
Customer support
Customer interaction
Interpersonal troubleshooting
Communication skills

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in bathford, som

Customer Solutions Specialist

Customer Service Adviser

Customer Solutions Specialist

Customer Case Handler

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Success Specialist

Customer Experience Manager

Digital Delivery Studio Manager

Manager of Dedicated Implementations - EMEA

Accounts Payable Specialist

Procurement Specialist

No7 Advisor

Customer Retention & Upsell Specialist

Transportation Specialist - Parcels

AI Innovation and Enablement Specialist

Transformation Project Manager

Patient Transport Liaison Officer (Yeovil Hospital)

Payroll & Accounts Assistant

Records Administrator

Customer Service Representative

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