Night guest service agent Work, Jobs in Bathgate, Sct (with Salaries)

Night Guest Service Agent
Hilton —Edinburgh
- £13.42 an hour
- Full-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
5d
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
Night Guest Service Agent - Part time
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
5d
Front Desk Night Agent
Virgin Hotels —Edinburgh
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night Porter
InterContinental —Edinburgh
- £14.20 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
4d
Guest Service Agent
The Caledonian Edinburgh —Edinburgh
- £12.86 an hour
- Full-time
- Hotel
- Organisational skills
- Front desk
- Annual leave
Quick apply
13d
Guest Service Agent - Part time
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
5d
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- Computer literacy
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
3d

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Front of House Team Leader
Ballencrieff —Bathgate
Our guests who visit us at the weekend can enjoy our DJ, delivering a high-energy atmosphere, or our interactive pub quiz. VIP entry to our Pubs and Bars.
Up to £13.16 an hour
Quick apply
8d
Kitchen Team Member
Ballencrieff —Bathgate
Our guests who visit us at the weekend can enjoy our DJ, delivering a high-energy atmosphere, or our interactive pub quiz. VIP entry to our Pubs and Bars.
Up to £12.81 an hour
Quick apply
8d

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Night Guest Service Agent

Hilton -
Edinburgh

Apply Now

Job details

Full-time
£13.42 an hour
5 days ago

Benefits

Employee stock purchase plan
Annual leave
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Customer service
Computer literacy
Food and beverage service
Computer skills
Cash handling
Communication skills

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office & Food and Beverage night operations you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

As a Night Guest Service Agent, you will serve in the Front Office & Food & Beverage departments, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out, and assist with Breakfast/Bar and Restaurant duties. A Night Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

What will I be doing?

Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required
Ensure that the Guest Service Supervisor is kept fully aware of any relevant feedback from guests and, or, other departments
Responsible for taking and delivering food and drinks orders, demonstrating exceptional customer service, and creating memorable experiences for our guests and colleagues.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organised with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

night guest service agent jobs in bathgate, sct

Night Guest Service Agent

Casual Guest Service Agent

Night Guest Service Agent - Part time

Front Desk Night Agent

Night Porter

Guest Service Agent

Guest Service Agent - Part time

Front Desk Night Manager

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