Process lead Work, Jobs in Bayford, Hrt (with Salaries)

Customer Success Executive
Allica Bank —London
- Full-time
- Hybrid work
- Business development
- Communication skills
1h
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Management
- Annual leave
Process Improvement Lead (x2 sought)
Computacenter —Hatfield
- Analysis skills
- Continuous improvement
- Communication skills
Business Process Lead
Cynergy Bank —London
- £80,000 - £110,000 a year
- Hybrid work
- Employee assistance programme
People Operations Lead, EMEA (1YR FTC)
WeWork —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
5d
BRE Academy Operations Team Lead
BRE Group (Building Research Establishment) —Watford
- £40,000 - £43,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
4d
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Specialist Process Engineer / Process Consulting Team Lead
Worley —London
- Management
- Engineering
- Business development
Senior Policy Lead
Elexon —London
- Up to £50,800 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
7d
People Advisory Partner
Johnson Matthey —Royston
- Part-time
- Travel
- Human resources
- Communication skills
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Catering Assistants - Hertford
Accent Catering Services Ltd —Hertford
- £12.71 an hour
- Part-time
- English
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
Lead, Sourcing & Supplier Relations
McKesson —London
- Microsoft Excel
- Master's degree
- Project management
Transaction Banking, 1st Line Financial Crime Risk, Associate, London
Goldman Sachs —London
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
- Employee assistance programme

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Customer Success Executive

Allica Bank -
London

Apply Now

Job details

Full-time
1 hour ago

Benefits

Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Business development
Communication skills

Full job description

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates.

Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank.

It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers.

Principal Accountabilities

Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market.
Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities.
Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers.
Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly.
Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers.
Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams.
Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging.
Delivering the business plan for your role, and actively managing your objectives and personal development plan.
Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors.
Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided.
Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls.

Personal Attributes & Experience

You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers.
You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust.
You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals.
You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers.
You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions.
A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Apply Now

Refine Your Search

process lead jobs in bayford, hrt

Customer Success Executive

Team Leader - Strategic Sites

Customer Service Centre Lead

Employee Relations Advisor

Process Improvement Lead (x2 sought)

Business Process Lead

People Operations Lead, EMEA (1YR FTC)

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

HR People Partner

BRE Academy Operations Team Lead

Service Lead, Settlement and Insights

Specialist Process Engineer / Process Consulting Team Lead

Senior Policy Lead

Head of Transport

People Advisory Partner

Team Lead - US Operations

Operations Manager

Catering Assistants - Hertford

Lead, Sourcing & Supplier Relations

Transaction Banking, 1st Line Financial Crime Risk, Associate, London

I want to receive the latest job alerts for process lead in bayford, hrt

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