Housing assistant Work, Jobs in Bedford, Eng (with Salaries)

Supported Housing Assistant
IMPAKT Housing & Support —Bedford
- £24,785 a year
- Temporary
- Project management
- First Aid Certification
- Cash handling
- Health & wellbeing programme
- Employee discount
Housing Assistant
Civic Recruitment Limited —Kettering
- £17.53 an hour
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
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Supported Housing Assistant

IMPAKT Housing & Support -
Bedford

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Job details

Temporary | Full-time
£24,785 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Project management
First Aid Certification
Cash handling
Communication skills

Full job description

TYPE:

Full Time - Temporary

SALARY:

£24,785

LOCATION:

Bedford

JOB DESCRIPTION:

Job Purpose: To be part of a small, friendly housing team supporting residents aged 18-65 on their journey to independent living. As the Supported Housing Assistant, you will be the first point of contact for both residents and visitors entering the project. With attention to detail, you will provide the team with administrative support along with health and safety monitoring through regular checks and audits.

Our Values:

Aspirational – We believe everyone can be the best they can be and dream big
Caring – We believe everyone should be cared
Empowering – We believe we should support and encourage people to take ownership of their lives to enable them to achieve positive change.

MAIN DUTIES & RESPONSIBILITIES:

Main Duties and Responsibilities:

Act as the first point of call, answering telephones, taking messages and resolving queries wherever possible.
Maintain the security and safety of the residents and building by undertaking site walks, monitoring CCTV, assisting with room checks and ensuring guests are aware of all relevant procedures.
Check fire safety equipment is adequate and report any health & safety or repair requirements, maintaining records as required.
Work as part of the housing team to ensure that voids are processed promptly.
Manage the processing of referrals to the service and update support staff as necessary.
Assist Housing Coaches in supporting residents to maintain their accommodation.
Accept cash rent payments from residents and update the resident rent accounts.
Complete daily and weekly cashing up, manage petty cash and report accurately to Finance in line with IMPAKT Housing & Support’s processes.
Provide administrative support including written correspondence, telephone calls, distribution of mail, maintaining manual and electronic records etc.

Additional Duties and Responsibilities:

Communicate effectively with external professionals & contractors.
Be instrumental in promoting excellent safeguarding practices in conjunction with Local Authority and IMPAKT Housing & Support’s safeguarding policies.
Ensure full understanding and operation of In-Form Project Management System and ensure client details are updated as appropriate.
Participate fully as a member of the team to ensure that services are provided and maintained to a high standard.
Be flexible to the changing needs of the Housing services, IMPAKT Housing & Support and its service users.
Abide by all IMPAKT Housing & Support staff and working policies and procedures.
Promote the aims and purposes of the supported accommodation services and IMPAKT Housing & Support.
In addition to the duties set out in this job description, the post holder may at times be required to undertake additional or other duties to meet the needs of IMPAKT Housing & Support.

SKILLS & EXPERIENCE REQUIRED:

Experience of:

Essential:

Desirable:

Working with vulnerable people in a supportive environment

Identifying the needs of vulnerable homeless people and working with them

to manage these needs and develop life skills.

Communicating with a diverse range of people

Qualifications:

Minimum Level 2 Certificate in supporting people at risk of homelessness, or

equivalent in social care, support services etc.

First Aid Certificate

Evidence of CPD

Skills& Abilities:

Ability to build supportive relationships with residents whilst maintaining

professional boundaries

Ability to work as part of the team, but also on own initiative and, at times,

unsupervised

Excellent record keeping skills and the ability to handle cash and keep

accurate financial records

Ability to use Information and Communication Technology and adapt to use

housing specific software applications

Good written and verbal communication skills and the capacity to engage and

communicate with individuals at all levels

Knowledge:

Understanding of the impact of trauma and ability to work in a trauma

informed way within a PIE (Psychologically Informed Environment)

Understanding of issues effecting vulnerable and homeless people

Good understanding of Safeguarding and what constitutes abuse

Knowledge and understanding of health and safety

BENEFITS:

25 Days and bank holidays plus bank holiday

Company pension

Life assurance

Cycle to work

Employee discount

Wellness programme

Training and development

Referral scheme

SCHEDULE:

This role is a maternity cover, and has a start date of the 3rd of August 2026, on a fixed term, ending 2nd of August 2027.

37.5 hours per week, Monday to Friday, 9:00AM-5:00PM – willing to be flexible on occasion

APPLICATION DEADLINE:

N/A

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