Customer care specialist Work, Jobs in Bedwas, Cay (with Salaries)

Lloyds Banking Group - Customer Support: Caerphilly
Lloyds Banking Group —Caerphilly
- £26,200 - £26,950 a year
- Full-time
- Remote
- Customer service
- Financial services
2d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
13d
Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
Sales - Sales Advisor - UK
New Look —Newport
- Part-time
- Microsoft Word
5h
Technical & Quality Assurance Lead
Bridge Coffee Roasters —Hengoed
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
Quick apply
6d
Customer Service Advisor
LegalAndGeneral —Cardiff
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
- Life insurance
Quick apply
4d
Vulnerable Customer Support Officer
Capital on Tap —Cardiff
- £27,000 - £34,000 a year
- Full-time
- Communication skills
- Time management
2d
Warehouse Operative
Evri —Cardiff
- £12.71 an hour
- Full-time
- Annual leave
Warehouse Operative - Evenings
Evri —Cardiff
- £12.71 an hour
- Part-time
- Annual leave
5d
Marketing Executive - Specialist
PHS Group —Caerphilly
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Marketing Executive - Specialist
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Peripatetic Support Worker
Hafod —Cardiff
- £13.90 an hour
- Part-time
- Communication skills
6d
Project Night Worker
Hafod —Cardiff
- £13.45 an hour
- Part-time
- Communication skills
4d
Processing and Professional Service Manager
NHS Wales Shared Services Partnership —Cardiff
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Management
- English
- Analysis skills
2d
Customer Service Advisor
Legal & General Investment Management —Cardiff
- £24,720 a year
- Customer service
- Communication skills
- Employee discount
- Life insurance
3d
Sales Assistant
Jollyes Pets —Cardiff
- £8.43 - £12.71 an hour
- Part-time
Quick apply
13d
Head of People
Cwm Taf Morgannwg University Health Board —Abercynon
- £67,583 - £78,530 a year
- Full-time
- Hybrid work
- Leadership
9d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Digital Learning Specialist
LegalAndGeneral —Cardiff
- £36,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
9d
Rehabilitation Specialist
Nuffield Health —Vale of Glamorgan
- Up to £27,985 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership

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Lloyds Banking Group - Customer Support: Caerphilly

Lloyds Banking Group -
Caerphilly

Apply Now

Job details

Full-time
£26,200 - £26,950 a year
2 days ago

Benefits

Company pension
Pay rise

Qualifications

Customer service
Financial services

Full job description

End Date

Friday 07 August 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

JOB TITLE: Customer Support
LOCATION: Caerphilly. Working occasionally across our other Lloyds and Halifax branches within a reasonable distance.
HOURS: 35 hours a week, including Saturdays
WORKING PATTERN: Full-time
SALARY: £26,200 increasing to £26,950 after 6 months
We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.

Job Description

About this opportunity

You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities.

Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely. (we also connect via social media, web-chat and remote advice video calls)

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions, who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What we’re looking for

One year’s Customer service experience.
Crucially, a people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer care specialist jobs in bedwas, cay

Lloyds Banking Group - Customer Support: Caerphilly

Telephone Fundraiser - Full Time Contract (Remote)

Senior Collections Specialist

Sales - Sales Advisor - UK

Technical & Quality Assurance Lead

Customer Service Advisor

Vulnerable Customer Support Officer

Warehouse Operative

Warehouse Operative - Evenings

Marketing Executive - Specialist

Marketing Executive - Specialist

Peripatetic Support Worker

Project Night Worker

Processing and Professional Service Manager

Customer Service Advisor

Sales Assistant

Head of People

Customer Enablement Specialist

Digital Learning Specialist

Rehabilitation Specialist

I want to receive the latest job alerts for customer care specialist in bedwas, cay

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