Motor vehicle service advisors Work, Jobs in Beer, Dev (with Salaries)

Experienced Service Advisor – Front of House
Fairwater Garage [Taunton] Ltd —Taunton
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Computer literacy
- Front desk
- Flexitime
- Employee discount
Quick apply
10d
Service Warranty Specialist
Ryland —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Service Advisor
Snows Group —Exeter
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Service Advisor
Vertu Motors —Taunton
- £35,000 - £39,800 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
1d
Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton
Howards Motor Group —Taunton
- £26,523 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton.
Howards Motor Group —Taunton
- £26,523 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
8d

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Experienced Service Advisor – Front of House

Fairwater Garage [Taunton] Ltd
Taunton

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
10 days ago

Benefits

Flexitime
Company pension
Employee discount
On-site parking

Qualifications

Vehicle service booking
Customer service
Computer literacy
Upselling
Motor vehicle service advising experience
Appointment booking and call handling
Automotive service
Front desk
Computer skills
Customer interaction
Mechanical knowledge

Full job description

Experienced Service Advisor – Front of House

£35,000–£40,000 per year, depending on experience | Full-time, 40 hours | Tuesday–Friday preferred

About us

We are a long-established, independent Bosch Car Service garage with over 35 years of experience serving our local customers.

We have a stable and experienced team, including technicians who have been with us for many years. We pride ourselves on quality workmanship, honest advice and, most importantly, looking after our customers properly.

We are now looking for an experienced Service Advisor / Front of House professional to join our existing front-of-house team.

This is not simply a reception or booking role. We are looking for someone with a genuine interest in the motor trade, good technical understanding and excellent customer-facing skills who can become a key member of our team.

The role

You will work closely with our technicians and existing front-of-house team to help ensure the smooth running of the workshop and provide an excellent experience for our customers.

Your responsibilities will include:

Dealing confidently and professionally with customers face-to-face and by telephone.
Booking vehicles in for MOTs, servicing, diagnostics and repairs.
Understanding technicians' findings and communicating repair requirements clearly to customers.
Preparing and explaining estimates.
Obtaining customer authorisation for additional work.
Keeping customers informed about the progress of their vehicles.
Liaising closely with technicians to keep work moving efficiently.
Managing workshop bookings and priorities.
Preparing invoices and dealing with payments.
Handling customer queries and resolving issues professionally.
Maintaining accurate customer and vehicle records.
Helping ensure the front-of-house operation runs smoothly and efficiently.

About you

We are particularly interested in someone who combines automotive knowledge with excellent people skills.

You don't need to be a technician, but you should have a good understanding of how vehicles, servicing, diagnostics and repairs work and be comfortable discussing technical information with both technicians and customers.

You should also be:

Confident and professional with customers.
A good communicator and listener.
Organised and able to manage competing priorities.
Comfortable working in a busy workshop environment.
Commercially aware.
Calm and professional when dealing with difficult situations.
Computer literate and comfortable learning new systems.
A genuine team player.
Someone who takes ownership rather than waiting to be told what to do.

Previous experience as a Service Advisor or in a similar motor-trade role is highly desirable.

Why join us?

This is an opportunity to join a stable, established business with an experienced team and a strong reputation.

Our business has been built over 35 years of looking after customers and staff. We have exceptionally low staff turnover, with several members of our team having been with us for 15, 20 and even 30 years.

We believe in giving people the opportunity to become genuinely good at what they do and to develop their responsibilities as they become established within the business.

For the right person, there is genuine scope to take on increased responsibility within our front-of-house operation as your knowledge of our business, customers and systems develops.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
Flexitime
On-site parking

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in beer, dev

Experienced Service Advisor – Front of House

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Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton

Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton.

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