Client success manager Work, Jobs in Belfast, Ant (with Salaries)

Global Account Manager
Frank Body —Belfast
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Google Suite
- Organisational skills
- Communication skills
Quick apply
10d
Account Manager
Yellowcom Ltd —Belfast
- £31,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Annual leave
Quick apply
13d
Elevate Programme - Client Onboarding Analyst - Belfast - starting 24 August 2026
Vantage Point —Belfast
- Full-time
- Hybrid work
- Communication skills
- Paid training
8d
Field Based Account Manager
Yellowcom Ltd —Belfast
- £30,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Annual leave
Quick apply
13d
Account Manager
Version 1 —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets
Deloitte —Belfast
- Hybrid work
- Microsoft Powerpoint
- Databases
- Presentation skills
Customer Sales Specialist
BF Mulholland Dental & Aesthetics —Crumlin
- £27,000 - £35,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
8d
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Account Manager
Expeditors —Newtownabbey
- Full-time
- CRM software
- Customer service
- Business development
- Employee stock purchase plan
- Life insurance
Quick apply
Account Manager, BRS Golf/ Golf Now
Versant Media —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Travel
Quick apply
4d
Account Manager - German Speaking
Lightspeed Commerce, Inc. —Belfast
- Full-time
- Hybrid work
- POS
Quick apply
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
4d
Account Manager - French Speaking
Lightspeed Commerce, Inc. —Belfast
- Full-time
- Hybrid work
- POS
Quick apply

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Global Account Manager

Frank Body
Belfast

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
10 days ago

Qualifications

Accounts receivable
Google Suite
EDI
Client engagement
ERP software
Organisational skills
Relationship management
Account management
Communication skills

Full job description

Global Account Manager

Location: Belfast

Department: Account Management

Reports To: Director of Client Operations

Employment Type: Full-time

About Frank Body

Frank body is Australia's cheeky, cult-favourite skincare brand that turned a humble coffee scrub into a global phenomenon, now stocked with major retailers across AU/NZ, the US, UK and EU. Since launching, we've built a loyal, engaged community around high-performance, ingredient-led body care, backed by a reputation for straight-talking honesty (we call it #letsbefrank). We've grown from a small Australian startup into an established international brand without losing the humour, warmth and fun that got us here. Join a close-knit, fast-moving Client Operations team at the centre of that growth story.

About the Role

Frank Body is looking for a Global Account Manager to take ownership of a portfolio of medium and large retail and wholesale accounts. This role consolidates and expands on responsibilities currently managed across the team, bringing order management, financial operations, compliance, vendor onboarding, stock planning, and line review management under a single point of accountability.

The Global Account Manager will be the primary commercial and operational contact for their accounts, building strong relationships through regular meetings, business reviews, and hands-on problem resolution.

Key Responsibilities

Account Management & Customer Relationships

Own and grow a portfolio of medium and large accounts ($500K+ in annual revenue), serving as the primary point of contact for day-to-day and strategic needs.
Lead customer-facing meetings, business reviews, and account planning sessions, building trusted relationships with buyers and cross-functional stakeholders.
Manage order entry and order management end-to-end, ensuring accuracy, timeliness, and alignment with customer requirements.
Proactively identify and resolve customer issues, escalations, and service disruptions, acting as the point of resolution for account-level problems.

Financial Operations

Manage accounts receivable (A/R) for assigned accounts, including monitoring payment status, following up on outstanding balances, and coordinating with Finance on collections.
Own the deductions process by investigating, validating, and resolving customer deductions and chargebacks in a timely manner.

Compliance & Vendor Setup

Ensure accounts remain compliant with retailer and customer requirements, including routing guides, packaging specifications, labelling, and vendor scorecards.
Manage new vendor set-up processes, coordinating with customers and internal teams to complete onboarding documentation, EDI requirements, and account configuration.

Stock & Supply Planning

Proactively monitor inventory positions and partner with Supply Chain and Planning teams to prevent out-of-stock or overstock situations.
Anticipate demand shifts and communicate risks or opportunities to internal stakeholders ahead of time.

Line Reviews

Manage line review timelines end-to-end, ensuring internal and customer deadlines are tracked and met.
Prepare and maintain all line review documentation, presentations, and supporting materials in partnership with Sales, Marketing, and Product teams.

Requirements

Minimum of 2 years' account management experience.
Proven experience managing medium to large accounts with a portfolio of $500K+ in annual revenue.
Demonstrated customer-facing experience, including leading meetings, business reviews, and resolving account issues directly with customers.
Experience with order management, accounts receivable, and/or deductions processes in a consumer goods, retail, or wholesale environment.
Familiarity with vendor onboarding, compliance requirements, and retailer routing guides.
Experience supporting or managing line reviews, including documentation and timeline management.
Strong organisational skills with the ability to manage multiple accounts and competing deadlines simultaneously.
Excellent written and verbal communication skills.
Proficiency with ERP, EDI, G Suite, and/or account management systems is an advantage.

What Success Looks Like

Accounts are well managed end-to-end, with strong customer relationships and minimal escalations.
Accounts receivable and deductions are resolved promptly, minimising outstanding balances and write-offs.
New vendor set-ups and compliance requirements are completed accurately and on time.
Stock positions across accounts remain healthy, with issues flagged and addressed proactively.
Line reviews are delivered on schedule, with complete and well-prepared documentation.

Pay: £30,000.00-£40,000.00 per year

Work Location: Hybrid remote in Belfast

Quick apply

Refine Your Search

client success manager jobs in belfast, ant

Global Account Manager

Account Manager

Elevate Programme - Client Onboarding Analyst - Belfast - starting 24 August 2026

Field Based Account Manager

Account Manager

Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets

Customer Sales Specialist

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

Account Manager

Account Manager, BRS Golf/ Golf Now

Account Manager - German Speaking

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

Account Manager - French Speaking

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