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Be part of a National evolving Underwriting function within a reputable and stable organisation
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A diverse role driving underwriting excellence, ensuring we are doing the right things in the right way
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Hybrid 80% homeworking and 20% from Stratford-Upon-Avon, Belfast, Bristol, Glasgow and York – 12 Month FTC
We are seeking a Policy Wording Specialist to join our Head Office function on a 12 Month Fixed Term Contract. This is an exciting opportunity to work in an environment that will broaden your skillset, and which will enable you to make a difference by helping to shape our underwriting approach.
Working within the Head Office Underwriting Team, you’ll be part of the team which proactively maintains and continuously improves the policy literature suite across our General Insurance products. Using your underwriting expertise and judgement, you’ll ensure policy literature is effective and consistent in portraying underwriting risk appetite and giving cover to members as intended.
You’ll act as a final point of referral in relation to policy literature for all classes of business whilst continuously reviewing, approving, and ensuring consistency with policy wordings and associated documents and communications. You’ll review policy literature in the wider market to ensure that future risks and opportunities are identified and acted upon appropriately whilst continually improving organisation-wide expertise in policy literature.
This role will initially focus on supporting the Policy Wording team and the management of policy literature across our General Insurance products. As business priorities evolve, the role will also provide opportunities to support wider change and transformation projects, giving exposure to strategic initiatives and cross-functional business activities. This opportunity would suit someone who enjoys variety, learning new skills and working in a changing environment.
We understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home. We’d welcome applicants from all of our NFU Mutual regional centres – Stratford-upon-Avon, Belfast, Bristol, Glasgow and York.
You’ll be a General Insurance professional with experience of working with policy documentation and coverage interpretation, whether within personal or commercial lines. You’ll bring a strong understanding of insurance products and may have gained experience within underwriting, claims, pricing, product development or related insurance functions.
This role will include significant interaction across different areas of the business, so it is important that you can demonstrate:
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Strong stakeholder management, collaboration and communication skills
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Confidence and ability to influence, challenge and provide expert judgement when required
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Resilience and critical thinking skills, with the ability to analyse complex information and make sound decisions
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A diligent eye for detail whilst remaining proactive and flexible in your approach
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Experience of working with policy documentation, policy wording or coverage interpretation
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General insurance experience in personal or commercial lines, with exposure to insurance products and an understanding of how underwriting and claims functions work together to deliver customer outcomes
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
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Salary up to £65,000 depending on experience
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Annual bonus (up to 17.5% of salary)
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Contributory pension scheme, up to 20%, including your 8% contribution
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25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
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A Family Friendly policy that helps you balance your work and family responsibilities
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Access to savings at High Street brands, travel and supermarkets
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£20 contribution to a monthly gym membership – subject to T&Cs
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Health and wellbeing plan - cashback for dentist, opticians, physio and more
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Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
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Employee Volunteering - volunteer in the community for one day each year
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Unlimited access to Refer a Friend £500 bonus scheme
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Life Assurance cover of 4 x salary
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Employee discounts of 15% on a range of NFU Mutual insurance policies.
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Salary sacrifice employee car scheme - subject to eligibility
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
