Customer service team lead Work, Jobs in Belfast (with Salaries)

Lead Receptionist
Bupa Dental Care —Belfast
- Front desk
- In-person
- Leadership
- Employee assistance programme
- Employee discount
12d
Sales Team Leader
LKQ Corporation —Belfast
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
TEAM MANAGER
Primark —Belfast
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)
l'Oréal —Belfast
- Part-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
People & Service Team Leader
River Island —Belfast
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)
l'Oréal —Belfast
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Team Leader
Mountain Warehouse —Belfast
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Retail Store Supervisor/Team Leader
Mamas & Papas —Belfast
- Full-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
11d
Team Leader - Ballyhackamore
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - Belfast, Dundonald & Holywood Area
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Graphic Design Lead
The Present Tree —Belfast
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Administrative experience
- AI
- Communication skills
- Free parking
- Flexitime
Quick apply
5d
Team Leader - Ballygowan
Henderson Group —Newtownards
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - Hightrees
Henderson Group —Donaghadee
- £14.63 an hour
- Part-time
- Leadership
- School
- Employee assistance programme
- Employee discount
13d
Stock and Delivery Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Antrim
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Team Leader - Moat Street
Henderson Group —Donaghadee
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Store Operations Team Leader
Dunelm —Craigavon
- £14.76 an hour
- Management
Coffee Shop Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
- Customer service
- Driving
- Café

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Lead Receptionist

Bupa Dental Care -
Belfast

Apply Now

Job details

12 days ago

Benefits

Cycle to work scheme
Free flu jabs
Employee assistance programme
Employee discount
Pay rise

Qualifications

Front desk
Leadership
Communication skills

Full job description

Lead Dental Receptionist – Bupa Dental Care-Belfast Belmont Road Practice

The working pattern for this position is-Mon to Thurs 08.00 - 17.30 & Friday 08.00 - 15.30

Competitive Salary

Be the friendly face that makes every patient feel at ease from the moment they arrive.

At Bupa Dental Care, our receptionists are the first point of contact for our patients - welcoming them warmly, supporting them throughout their visit, and making sure everything runs smoothly behind the scenes. This is a varied role where you’ll be at the heart of the practice, helping us deliver the excellent customer care we’re known for.

What you’ll be doing

As a Lead Receptionist, you’ll play a key role in making every patient experience a positive one:

Oversee reception and staff rotas
Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.
Diary & appointment management – handling bookings, cancellations, and rescheduling to keep the practice running efficiently.
Supporting patients with confidence – explaining processes and treatment options, supporting payment transactions, and helping patients understand their options (private vs NHS services).
Administration you can rely on – keeping patient records accurate and up to date, managing confidential information, and maintaining a professional reception area.
Problem-solving with empathy – handling concerns and complaints professionally, always aiming for a positive outcome.
Being part of the team – supporting clinicians with smooth handovers and the patient journey from reception to treatment. Assisting with admin and helping the Practice Manager keep everything running smoothly.

What we’re looking for

You’ll thrive in this role if you’re people-focused, empathetic and enjoy creating positive experiences. You'll bring:

Confident leading a team
Previous experience in a customer-focused role.
Strong communication skills, both face-to-face and over the phone.
Confidence using IT systems to manage bookings and records.
A proactive, flexible approach - ready to help where needed to support the team.
Professionalism, empathy, and a genuine passion for delivering excellent service.
Confident in promoting and upselling Bupa Dental Care products and services including plan options, finance and insurance claims.

Benefits of working with us

At Bupa Dental Care, we don’t just care for patients - we care for our people too. When you join us, you’ll enjoy:

Competitive pay - with opportunities to increase through training and development.
Healthcare & wellbeing support – including quick access to remote GP, physiotherapy, and mental health services through MyHealthcare, plus an annual allowance of around £350 to spend on Bupa products. You’ll also have access to our Employee Assistance Programme (EAP), Family Mental HealthLine, Bupa’s Personal Energy wellbeing programme, and discounted dental insurance for you and your family.
Financial & lifestyle benefits – from retail discounts and tools to support your financial wellbeing, to reduced rates at gyms and digital fitness providers across the UK. You’ll also have the flexibility of Wagestream, giving you access to your pay before payday.
Career pathways and progression – ongoing training and support to grow with Bupa Dental Care.
Additional health perks – Cycle to Work Scheme, free annual flu vaccine, discounted eye tests, and Bupa’s Menopause Plan.
… and much more, just ask!

Why join us?

At Bupa Dental Care, you’ll be part of a supportive, welcoming team where you can make a real difference to patients every single day. We’ll give you the tools and training you need to succeed, along with opportunities to grow your career in a business that puts people first.
If you’re organised, approachable, and love helping people, this could be the perfect role for you.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer

Apply Now

Refine Your Search

customer service team lead jobs in belfast

Lead Receptionist

Sales Team Leader

TEAM MANAGER

L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)

People & Service Team Leader

Futures e-Trading Technology - Client Services VP Technology Lead

Team Leader/Supervisor

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)

Team Leader

Retail Store Supervisor/Team Leader

Team Leader - Ballyhackamore

Team Leader - Belfast, Dundonald & Holywood Area

Graphic Design Lead

Team Leader - Ballygowan

Team Leader - Hightrees

Stock and Delivery Team Leader

UK Team Leader (Chain 1 & 5)

Team Leader - Moat Street

Store Operations Team Leader

Coffee Shop Team Leader

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