Hotel receptionist Work, Jobs in Belfast Bt8 (with Salaries)

Hotel Receptionist - Part time opportunity
The Malone Hotel —Belfast
- £11.65 - £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Hampton by Hilton - Reception - Guest Service Agent
Andras Hotels —Belfast
- £12.20 - £13.20 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Receptionist
Portico Corporate Reception Management —Belfast
- £26,632 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Quick apply
5d
Front Office Receptionist
Hastings Hotels —Belfast
- £24,570 a year
- Weekend availability
- Customer service
- Care experience
- Hotel
- Free parking
- Annual leave
Quick apply
4d
Host
room2 Belfast —Belfast
- £13.45 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Sick pay
Quick apply
Reception - Team Member
Premier Inn —Carrickfergus
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
13d
Front Office Assistant Manager
Hilton Belfast —Belfast
- Weekend availability
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
Hampton by Hilton - Assistant Front Office Manager
Andras Hotels —Belfast
- Up to £16.52 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
4d
Night Supervisor
Hilton Belfast —Belfast
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
13d
Night Porter
Hilton Belfast —Belfast
- £10.90 - £12.71 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Front Office Manager
The Malone Hotel —Belfast
- Weekend availability
- Customer service
- English
- Hotel
- Free parking
- Annual leave
Quick apply
Receptionist
Leonardo Hotel Belfast —Belfast
- Hotel
- Organisational skills
- Referral programme
Quick apply
14d

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Hotel Receptionist - Part time opportunity

The Malone Hotel -
Belfast

Quick apply

Job details

Part-time
£11.65 - £12.71 an hour

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
English
Microsoft Office
Front desk
Computer skills
Guest services
Communication skills
Hotel experience

Full job description

Job overview

You will be the welcoming face of our hotel, providing exceptional guest service that creates lasting memories. With a people-first focus, you will proactively anticipate and address guest needs, ensuring their complete satisfaction. You will partner seamlessly with colleagues to deliver a consistently high level of service, upholding our organisational values. Drawing on your expertise, you will contribute to maximising room revenue while maintaining integrity in all interactions.

The successful candidate will be required to work 22.5 hours per week.

About The Role

Key Responsibilities:

Extend a warm and welcoming greeting to all guests upon arrival, efficiently managing check-in, issuing keys, and providing engaging explanations of hotel facilities.
Demonstrate expertise by possessing comprehensive knowledge of hotel facilities, services, and special promotions, proactively sharing this information with guests to enhance their stay and maximise sales opportunities.
Anticipate guest needs whenever possible, attentively addressing all written and spoken requests with courtesy and helpfulness, ensuring a positive guest experience.
Ensure efficient and accurate guest check-outs, prioritising guest satisfaction and proactively addressing any issues that may arise.
Demonstrate expertise in operating all hotel front office systems efficiently and accurately.
Maintain a thorough understanding of hotel availability and actively pursue opportunities to maximise room sales.
Answer calls and handle inquiries efficiently and in accordance with company policy, ensuring effective message taking and communication.
Ensure the accurate verification of the handed-over float.
Maintain a strong knowledge of the local area, including history, points of interest, and special events, enabling you to provide valuable information and recommendations to guests.
Handle cash and credit transactions with integrity, strictly adhering to hotel and company policies, and immediately reporting any discrepancies.
Ensure accurate and timely posting of all charges to guest accounts, following standard procedures to maintain complete and accurate guest folios.
Handle all guest messages with integrity, ensuring accurate and prompt delivery while adhering to GDPR procedures.
Contribute to a positive and collaborative team environment, working effectively with colleagues to ensure seamless guest service and efficient operations.

Skills and Qualifications:

Proficiency in Hotel Management Software and basic computer skills (MS Office).
Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities.
Problem-solving and conflict-resolution skills.
Professional appearance and demeanour.

Company Benefits:

As an award-winning, family-owned hotel, we offer our staff the chance to become “part of the family!”. Your employee benefits will include:

Competitive salary.
Internal growth and development opportunities.
28 days' holiday for full-time staff.
Departmental incentives.
Free parking.
Discounted friends and family rates.

Required Criteria

Ability to work well under pressure in a fast-paced environment.
A positive and friendly attitude.
A good multi-tasker.
A good level of spoken English is essential.

Desired Criteria

Previous experience in a similar role is preferred.

Skills Needed

Establishing Rapport With Clients, Ability to Identify and Anticipate needs, Exceptional Customer Service Skills, Reception skills, Reservation skills

About The Company

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.

The Guinness is perfectly poured in our Greyhound bar – enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.

Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.

Relax and unwind with us. A warm Irish welcome to you!

Company Culture

We are always looking for enthusiastic and talented individuals to join our team.

As a family owned hotel, you're not only part of the team, you're part of the family.

Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.

The Malone inspires its teams to live by the company's core values;

Treat people really well
Openness, trust and understanding
The highest standards
Perseverance and enjoyment
One step ahead
Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

Company Benefits

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.

Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.

Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities

Salary

£11.65 - £12.71 per hour

Quick apply

Refine Your Search

hotel receptionist jobs in belfast bt8

Hotel Receptionist - Part time opportunity

Hampton by Hilton - Reception - Guest Service Agent

Receptionist

Front Office Receptionist

Host

Reception - Team Member

Front Office Assistant Manager

Hampton by Hilton - Assistant Front Office Manager

Night Supervisor

Night Porter

Front Office Manager

Receptionist

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