We're Hiring! Stock & Service Assistant at Silver X
Location: Sutton in Ashfield, NG17 5LD| Full Time
Salary: £13 per hour
We don't just move goods; we move careers further.
The Role
As our new Stock & Service Assistant, you'll play a key role in ensuring accurate inventory control, efficient warehouse administration, and smooth coordination between warehouse operations, systems, and clients. This role is critical in a fast-paced 3PL environment where accuracy, responsiveness, and process compliance are essential.
What We Offer
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Holiday loyalty scheme
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Learning & development support
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Inclusive culture with employee resource groups
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Company Health Care Scheme
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Sick Pay Scheme
Key Responsibilities for Stock & Service Assistant:
Stock Control
Maintain accurate inventory records across all clients and SKUs within the WMS
Conduct weekly cycle counts and full stock takes; investigate and resolve discrepancies
Monitor stock movements including receipts, put-away, transfers, picking, dispatch, and returns
Work closely with warehouse operations to correct stock variances promptly
Warehouse Administration
Process inbound and outbound documentation accurately (GRNs, delivery notes, PODs, transfer notes)
Update and maintain data accurately within the Warehouse Management System (WMS)
Prepare stock reports, variance reports, and client-specific inventory reports
Liaise with clients regarding stock queries, discrepancies, and reporting requirements
Customer Interaction
Handle incoming calls, emails, and queries related to orders, deliveries, and returns
Provide updates on order status and resolve delivery issues
About You We're looking for someone who brings:
Previous experience in a warehouse role (preferred)
Strong communication and interpersonal skills
Proficiency in Microsoft Office and warehouse management systems (WMS)
Ability to multitask and work under pressure in a fast-paced environment
Excellent attention to detail and organizational skills
Desirable Attributes
Knowledge of logistics and supply chain processes
Experience with ERP systems or CRM platforms
Positive attitude and team-oriented mindset
Ability to work on own initiative
Education and Experience
Experience in stock control is essential
Proven experience in warehouse administration or logistics support
Proficiency in Microsoft Office Suite and warehouse management systems
Strong organizational and time-management skills
Excellent communication and interpersonal abilities
About Us
Silver X is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction-every step of the way. We're committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.
We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.
Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [email protected]
Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.
