- This role is for Occupational Therapy or Physiotherapy Professionals registered with the HCPC*
Are you an experienced clinician with a passion for coordinating care and improving patient journeys? We are seeking a motivated and dynamic Band 6 Triage Clinician to join our West Essex Care Coordination Centre (CCC) .
About the Role
As a Triage Clinician, you will play a pivotal role in ensuring patients receive the right care, in the right place, at the right time. Working within a fast-paced, supportive environment, you will:
Triage incoming referrals with a strong focus on therapy pathways
Support both planned and unplanned care coordination
Provide expert clinical decision-making and prioritisation
Work collaboratively with multidisciplinary teams across health and social care
What We’re Looking For
Registered healthcare professional (e.g. AHP)
Experience in triage, community, or urgent care settings
Strong clinical assessment and decision-making skills
Excellent communication and collaborative working abilities
A proactive approach to building neighbourhood partnerships and integrated care
Why Join Us?
Be part of an innovative Care Coordination Centre transforming local services
Opportunity to work across system-wide pathways and partnerships
Supportive team environment with opportunities for development
Make a real difference in how care is delivered across West Essex
The post holder will be responsible for triaging all referrals coming into the West Essex CCC service across Unplanned care, Integrated Community Care Team (ICCT), and Transfer of Care Hub (TOCH), with the primary aim of strengthening existing triage team, improving patient flow, and supporting neighbourhood working. The role will support the current band 7 triage coordinator.
The post holder will be responsible for communicating with various acute hospitals, community teams, neighbourhood teams including primary care and external parties.
Provide therapy-led clinical decision-making to avoid unnecessary admissions, facilitate early discharge, support same-day responses and select appropriate pathways for community based referrals for the integrated neighbourhood teams.
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
Excellent pension of up to 14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Job share: Applications for job shares are welcomed.
Clinical/Professional Duties
1. To triage incoming referrals for all therapy services across west essex and the inpatient beds across West, accepting or declining them based on inclusion/exclusion criteria and service specifications.
2. To develop links, and complete in-reach, with staff in the acute hospitals to inform potential referrers of the service, support identification of suitable clients and liaise with staff regarding outcomes of triaging and/or assessments.
3. To communicate with the bed managers regarding outcome of inpatient referrals
4. To monitor the pathway of current patients ensuring they are on track for their planned discharge date and participate in discussion with Clinical and Service Leads if patient is requiring an extension.
5. To monitor and supervise Band 4 Associate Practitioner in their role
6. To maintain clinical records as per Trust and professional guidelines and to write timely correspondence to colleagues, health, social services and other colleagues, reflecting specialist knowledge.
7. To continue to work clinically within professional standards and clinical guidelines, promote best practice, through active participation in continuing professional development (CPD) and to undertake all aspects of clinical duties as an autonomous practitioner
To support service development and by participating in any audit or research being undertaken by the service relating to this job role eg referrals, patient pathway.
