Client success manager Work, Jobs in Benwell, Twr (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
15h
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Travel
- Communication skills
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- In-person
- Communication skills
Quick apply
Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Business development
- Conflict management
- In-person
- Free parking
- Employee discount
Quick apply
14d
Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Marketing
- Public speaking
- Master's degree
13d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- CRM software
- School
- Annual leave
- Employee discount
Quick apply
New Business Account Manager
Erudus —Newcastle upon Tyne
- £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
- Free parking
- Annual leave
11h
Key Account Manager
Assystem —Newcastle upon Tyne
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
11d
Contractor & Specification Sales Manager
Crown Paints —Newcastle upon Tyne
- Full-time
- Business development
- Communication skills
- Negotiation
- Annual leave
Quick apply
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Mid-Market Account Manager - ConTech
Trimble —Newcastle upon Tyne
- Full-time
- Product management
- Travel
Sales Executive - Public Sector
Softcat —Newcastle upon Tyne
- £26,250 a year
- Business development
- Communication skills
- School
- Flexible schedule
6d

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client success manager jobs near benwell, twr

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Qualifications

Client engagement
Process improvement
Complaint handling
Product development
Partnership building
Customer relationship management
Churn prevention
Customer loyalty building
Relationship management
Customer interaction
Multidisciplinary collaboration
Analytics

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

Refine Your Search

client success manager jobs in benwell, twr

Client Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager -Full time - Permanent - Gateshead

Account Manager

Field Sales (Account Manager)

Account Manager

Customer Success Manager

New Business Account Manager

Key Account Manager

Software Support Manager

Contractor & Specification Sales Manager

Client Partner - UK Justice

Mid-Market Account Manager - ConTech

Sales Executive - Public Sector

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