Helpdesk specialist Work, Jobs in Berkhamsted, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
6d
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
2d
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
4h
Administrator - Project Support
Think Specialist Recruitment —Leighton Buzzard
- £28,000 - £30,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Help Desk Operator - Zero Hours
Medirest —High Wycombe
- £13.17 an hour
- Weekend availability
- Computer literacy
- Hotel
- Communication skills
- Flexible schedule
9d
IT Support Specialist
Flicknmix Ltd —London
- £28,000 - £33,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
7d
IT Systems Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Windows
- Computer networking
- IT
- Employee assistance programme
- Referral programme
13h
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
E-Commerce Administrator
Think Specialist Recruitment —Luton
- £28,000 - £32,000 a year
- Microsoft Excel
- Customer service
10d
Customer Support Specialist Trainee
Canon —Elstree
- From £22,597.58 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
14d
Painter and Decorator
Whittington Health NHS Trust —London
- £34,186 - £37,389 a year
- Full-time
2d
Analyst GEI
European Bank for Reconstruction and Development —London
- Full-time
- Microsoft Excel
- English
- Analysis skills
2d
Dailies Engineer, Picture Shop - Pinewood Studios
Streamland Media LLC —Iver Heath
- Weekend availability
- Maintenance
- Scripting
- Linux
Quick apply
18h
IT Trust Manager
Class Technology Solutions Ltd —Slough
- £40,000 - £45,000 a year
- Full-time
- Azure
- IT
- School
Quick apply
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Services Coordinator (Multi-Trade)
Peabody —London
- £32,500 a year
- Customer service
- Plumbing
- IT
- Annual leave
- Employee discount
6d
Fire & Security Engineer - High Wycombe/Watford
City Facilities Management (UK) —High Wycombe
- Full-time
Building Services Engineer – Plumber
Acorn —Milton Keynes
- Up to £36,000 a year
- Overtime
- Maintenance
- Plumbing
- Driving
Shift Supervisor
JIK-Integral UK Limited —London
- Overtime
- Microsoft Outlook
- Computer literacy
- Windows
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for helpdesk specialist in berkhamsted, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
6 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk specialist jobs in berkhamsted, hrt

Remote Support Desk Operative

Senior Application Support Consultant

IT Support Technician

Administrator - Project Support

Support Technician

Help Desk Operator - Zero Hours

IT Support Specialist

IT Systems Specialist

Technical Support Specialist

E-Commerce Administrator

Customer Support Specialist Trainee

Painter and Decorator

Analyst GEI

Dailies Engineer, Picture Shop - Pinewood Studios

IT Trust Manager

Building Services Engineer – North London, Hertfordshire & Essex

Technical Services Coordinator (Multi-Trade)

Fire & Security Engineer - High Wycombe/Watford

Building Services Engineer – Plumber

Shift Supervisor

I want to receive the latest job alerts for helpdesk specialist in berkhamsted, hrt

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected