Service advisor Work, Jobs in Bexhill (with Salaries)

Customer Service and Account Management adviser
Cadet Direct Ltd —Crowborough
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Senior Service Advisor - JCB Van Centre Eastbourne
JCB Group —Eastbourne
- Full-time
- Customer service
- Organisational skills
Private Patient Services Advisor
Horder Healthcare —Crowborough
- £27,144 a year
- Part-time
- Sales
- Computer literacy
- Databases
4d
Adviser Support Executive, Financial Services
Burfields House Wealth Management —Goudhurst
- Full-time
- Computer literacy
- Travel
- Financial services
- Annual leave
Customer Services Advisor
Halfords —Uckfield
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Care Coordinator - Domiciliary Care Service
Ideal Care Services Ltd —Royal Tunbridge Wells
- £28,000 - £32,000 a year
- Full-time
- Management
- Recruiting
- Computer skills
- Annual leave
Quick apply
Patient Services Advisor
Sussex Primary Care —Wadhurst
- £13.45 an hour
- Full-time
Quick apply
4d
Service Advisor
Stratstone —Royal Tunbridge Wells
- Customer service
- Annual leave
- Employee discount
Quick apply
4d
Parts Advisor
Stratstone Exotics —Tonbridge
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Parts Advisor
Lookers —Tonbridge
- £30,500 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
Quick apply
4d

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Senior Service Advisor - JCB Van Centre Eastbourne
JCB Group —Eastbourne
You will need to be methodical, self-motivated, have great organisational skills and enjoy using your sales skills to sell other products and services that the…

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Customer Service and Account Management adviser

Cadet Direct Ltd
Crowborough

Quick apply

Job details

Permanent | Full-time
From £26,500 a year

Benefits

Free parking
Casual dress
Company pension
Employee discount
Transport links
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Internal department liaison
English
Microsoft Office Suite
E-commerce
Data entry
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Supply chain customer service

Full job description

Company Overview
The Cadet Direct Ltd group of companies is a well-established supplier specializing in military and police/security clothing, footwear, and equipment for various organisations and companies, including direct sales to the general public. Since 1999, the company has built a reputation for providing high-quality products and exceptional mail order services, including next-day delivery on in-stock items.

About the Role

Are you an experienced customer service professional who thrives on building long-term client relationships and managing key accounts end-to-end? We are seeking a proactive, detail-orientedCustomer Service & Account Management Adviser to join our team based in our Crowborough office.

In this dynamic, office-based role, you will be a central part of our friendly on-site team, acting as the primary point of contact for key customer accounts while handling inbound telephone calls, written email correspondence, and managing orders across multiple channels, company websites, and online marketplaces including Amazon and eBay. You’ll manage everything from handling complex product queries to accurately taking and processing sales orders.

Key Responsibilities

Customer Support & Order Entry

Inbound Calls: Handle incoming phone queries efficiently, offering expert product advice, assisting with queries, and resolving problems.
Email, Website & Marketplace Support: Manage the main customer service inbox, website inquiries, and channel messaging, responding with high accuracy, professionalism, and quick turnaround times.
Order Processing: Accurately take, input, and double-check customer orders received via phone, email, websites, and online marketplaces using our internal system.
Maintain up-to-date and complete records of all client interactions and order histories on our CRM system.
Work closely with internal teams (purchasing, warehouse, and finance) to track orders, manage back-orders, and ensure timely dispatch.

Account & Marketplace Management

Act as the dedicated contact for a portfolio of key client accounts, building rapport and understanding their business needs.
Manage customer sales and inquiries across multiple channels, company websites, and online marketplaces, including Amazon and eBay.
Proactively liaise with existing accounts to check on satisfaction, anticipate order cycles, and identify cross-selling or upselling opportunities.
Resolve account discrepancies, website queries, marketplace feedback/messages, and escalations promptly to maintain high retention and satisfaction levels.

What We’re Looking For

Proven Experience: Previous experience in a customer service, order entry, or account management environment will be beneficial.
Multi-Channel & E-Commerce Knowledge: Experience managing Amazon, eBay seller platforms, e-commerce websites, or channel management software will be beneficial.
Multi-Channel Communication: Excellent spoken English for professional telephone calls and flawless written communication for email, website, and marketplace correspondence.
Accuracy & Attention to Detail: High standard of accuracy when taking orders and managing data entry under pressure across multiple platforms.
Technical Skills: Familiarity with CRM systems and order processing software will be beneficial, along with good proficiency in MS Office (Outlook, Excel, Word).
Problem-Solving Ability: A calm, resourceful attitude with strong resolution skills when handling client issues.
Location & Commute: Ability to commute daily to our offices in Crowborough, East Sussex.
Must hold valid Right to Work in the UK.

Pay: From £26,500.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in bexhill

Customer Service and Account Management adviser

Senior Service Advisor - JCB Van Centre Eastbourne

Private Patient Services Advisor

Adviser Support Executive, Financial Services

Customer Services Advisor

Care Coordinator - Domiciliary Care Service

Patient Services Advisor

Service Advisor

Parts Advisor

Parts Advisor

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