Role: Art on the Underground Coordinator (5459)
Salary: Circa £39,500 depending on skills, knowledge and experience
Band: 2
Position type: FTC Maternity Cover, 13 months
Location: Palestra House (Southwark) London / Hybrid
Hybrid working within this role consists of a maximum of 50% of your time in a period working from home. Hybrid working arrangements can evolve subject to business requirements.
Job Purpose
Art on the Underground invites artists to create projects for London’s Underground that are seen by millions of people each day, changing the way people experience their city. The programme incorporates a range of projects - live performance works, temporary commissions and major permanent works - producing critically acclaimed artworks that are accessible to all.
Since its inception, Art on the Underground has presented commissions by UK-based and international artists including Monster Chetwynd, Rory Pilgrim, Ellen Gallagher, and Larry Achiampong, allowing the programme to remain at the forefront of contemporary debate on how art can shape public space.
The programme is delivered by a dedicated team led by the Head of Art on the Underground.
The Coordinator role supports Art on the Underground’s programme to bring to life the different commissions and events planned by the team. The position supports alignment to the requirements of TfL’s brand and design guidelines, oversees our social media and website functions and support technical, financial and administrative processes, working closely with artists, designers, photographers, contractors and internal TfL stakeholders.
Key accountabilities
To support Art on the Underground in the realisation and delivery of our ambitious future programme including projects at Brixton, Canada Water, Nine Elms, Heathrow T4 stations as well as Tube map covers and public programming. The role will support Curators and the Producer as well as the Head of the Programme.
Key accountabilities include but are not limited to:
• Oversee programme communications, to include managing social media accounts, drafting and scheduling content, email bulletins, website information in liaison with Curators.
• Manage install and documentation photography, liaising with photographers and managing with station shoots and file management.
• Support production processes, to include support for production and installation schedules, particularly for print production.
• Support the collation and submission of technical documents relating to commissions e.g. submitting storage licenses, space applications, operational assurance notifications, concession requests and access pass requests.
• Undertake financial administration tasks for projects, to include raising shopping carts and purchase orders.
• Oversee Art on the Underground specialist archiving processes (to include liaison with the London Transport Museum) and organise documents following project completion to support effective archiving.
• Prepare and support Art on the Underground governance functions, to include preparing Advisory Panel presentations and other key papers and presentations are required.
• Support the delivery of launch events, stakeholder site visits and engagement programmes, to include Learning Guides, talks and events, workshops and staff activities.
• Support administrative activities of the programme, including team documentation, team meetings, travel schedules, preparation of presentations, couriering and arranging artwork photography or framing, and other activity as required.
• Oversee the Art on the Underground inbox.
Key Interfaces
• Head of Art on the Underground and Art on the Underground team
• Staff within the wider Customer team and directorate including Design, Marketing, Press
• Relevant Operational station staff including Area Managers, CSSs & CSMs
• Relevant London Underground, Rail and TfL subject matter experts, and relevant staff at the London Transport Museum
• Third party suppliers and contractors including but not limited to artists, designers, fabricators, installers, web designers, artwork suppliers, printers, photographers and film makers
• External stakeholders within London cultural and artistic community
Skills, Knowledge and Experience
Knowledge
• Relevant work experience in a similar field (essential)
• Knowledge of contemporary visual arts and cultural sectors in London and internationally (essential)
• Knowledge of project delivery, and how to develop a prioritised workplan (essential)
• Knowledge of social media functions (essential)
• Appreciation of financial reporting and cost control processes (desirable)
• Knowledge of public transport issues in general and the structure of the public transport industry in London (desirable)
Skills
• High degree of proven written and verbal communication skills (essential)
• Ability to understand time sensitivities and life cycle of projects (essential)
• Ability to liaise confidently with internal and external stakeholders (essential)
• Ability to engage with operational staff to understand how cultural projects can enhance our customers’ experience of London Underground (desirable)
• Ability to use Microsoft Office (essential)
• Ability in social media software (desirable)
• Ability in graphic design software (desirable)
Experience
• Experience in coordinating cultural programmes (essential)
• Experience of working collaboratively, efficiently and consistently and with a flexible approach (essential)
• Experience in project administration and developing and managing a prioritised work programme (essential)
• Some experience of overseeing production processes relevant to art projects, such as design development, photography and videography, fabrication and technical installation processes (desirable)
• Some experience in overseeing financial processes, to include requesting quotes and processing invoices (desirable)
Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Application Process
- Please apply using only your CV. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. Please also add 2 – 3 paragraphs setting out why you want the job.
- PDF format preferred and do not include any photographs or images.
The closing date for applications is Friday 4th September 2026 @ 23.59
Interviews will be held between 1st - 9th October 2026
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
