Customer service team lead Work, Jobs in Bickley, Chs (with Salaries)

Domestic Sales Lead
Johnsons UK Services Limited —Stoke-on-Trent
- £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
14d
Outbound Sales Advisor - Warm Leads
H2eCommerce —Crewe
- £28,840 a year
- Full-time
- Microsoft Excel
- Negotiation
- Free parking
- Annual leave
Quick apply
Customer Service Team Leader
William Hill —Crewe
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
4d
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
Team Leader Pet Shop
Cave Dog Ltd —Wrexham
- From £12.71 an hour
- Part-time
- In-person
- Retail sales
- Employee discount
Quick apply
5d
Team Leader
EG On The Move Ltd —Shrewsbury
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
6d
Fitness Experience Lead - Part Time
Everybody Health & Leisure —Crewe
- £25,530.70 a year
- Part-time
- Employee discount
Yard Team Leader
Exertis —Stoke-on-Trent
- £31,099 - £34,033 a year
- Computer literacy
- Employee assistance programme
- Employee discount
Site Lead
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Domestic Sales Lead

Johnsons UK Services Limited
Stoke-on-Trent

Quick apply

Job details

Full-time
£35,000 a year
14 days ago

Benefits

Company pension

Qualifications

Communication skills

Full job description

At Johnsons, we are looking for a motivated and customer-focused Domestic Sales Lead to join our team. The successful candidate will be responsible for converting enquiries into confirmed bookings by providing professional advice, accurate quotations, and excellent customer service throughout the sales process.

With a base salary of £35,000 per year, plus commission, the role requires strong communication skills, attention to detail, and the ability to build trust with customers. The Domestics Sales Lead will be based in the Staffordshire area, with nationwide travel where necessary.

Key Responsibilities

Respond promptly to incoming domestic removals enquiries via telephone, email, website, and other channels.
Arrange and conduct home surveys (virtual or in-person) where required.
Assess customers' removal requirements and prepare accurate quotations.
Follow up quotations to maximise conversion rates and secure bookings.
Build positive relationships with customers, providing reassurance and professional guidance throughout the sales process.
Maintain accurate customer records within the company's CRM system.
Liaise closely with the Operations team to ensure smooth handover of confirmed jobs.
Achieve individual sales targets and key performance indicators (KPIs).
Resolve customer queries and provide exceptional pre-move customer service.
Stay up to date with company services, pricing, and industry developments.
Represent the company professionally at all times, maintaining its reputation for quality and service.

Equal Opportunity Statement:

All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.

We have a long heritage of being an inclusive employer which provides training and development in a positive learning environment.

Benefits

Car Allowance
Death in Service Benefits
Company Pension

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in bickley, chs

Domestic Sales Lead

Outbound Sales Advisor - Warm Leads

Customer Service Team Leader

Site Lead Administrator

Client Services Team Leader

Team Leader Pet Shop

Team Leader

Fitness Experience Lead - Part Time

Yard Team Leader

Site Lead

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