Business analyst Work, Jobs in Bicknacre, Ess (with Salaries)

Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Information and Performance Analyst
Essex Partnership University NHS Foundation Trust —Wickford
- £39,959 - £48,117 a year
- Full-time
- Relocation assistance
- Employee discount
3d
Business Analyst
Demo160: Core Template TEMC —Chelmsford
- Part-time
- Care plans
- Annual leave
- Employee discount
Management consultants and business analysts
NEW LUXURY TRAVELS LIMITED —Ilford
- £35,600 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
7d
Digital Transformation Business Analyst
FedEx EU —Stansted
- Full-time
- Hybrid work
- Engineering
- English
- Analysis skills
- Employee assistance programme
16h
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Analysis skills
- Analytics
- Annual leave
Quick apply
1d
Senior Data Analyst
Aon Corporation —Chelmsford
- Analysis skills
- Machine learning
Senior Business Analyst
Laing O'Rourke —Dartford
- Continuous improvement
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
9d
Business Systems Analyst (Hospitality Solutions)
BIZTECH CONSULTANTS LTD —Ilford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Leadership
Quick apply
Technical Business Analyst (AI)
Goaco —Dartford
- Full-time
- AI
- Communication skills
Test Analyst
Goaco —Dartford
- £41,000 - £45,000 a year
- Full-time
- Java
- Analysis skills
Chargebacks and Pricing Analyst
Henry Schein Dental (UK) —Gillingham
- Full-time
- English
- Analysis skills
- Bachelor's degree

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Graduate Business Improvement Analyst

SS&C Technologies -
Basildon

Apply Now

Job details

Full-time

Qualifications

Business Management
Economics
Customer service
Process improvement
Bachelor's degree
Organisational skills
Communications
AI
Business
Communication skills

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Graduate Client Services Voice and Customer Service

Basildon (Hybrid) | Graduate Programme | September/October 2026 Start

Looking to start your career in a role that combines customer experience, business operations, project delivery, and innovation?

We're looking for a Graduate to join our Client Services Voice team in Basildon as part of our Graduate Programme. This is an exciting opportunity to gain hands-on experience within Financial Services, develop expertise in customer service operations, and support the delivery of key Client-Focused Projects that enhance customer outcomes and improve the way we work.

You'll begin with a structured training programme, learning our end-to-end Client Services Voice processes and developing the skills of a fully competent Telephony Associate. You'll then move into a project-based role, supporting business improvement initiatives, reviewing customer-facing content, and identifying opportunities to optimise processes and customer journeys.

What you'll be doing

Learning the full Client Services Voice customer journey and telephony processes.
Supporting the delivery of client-focused business improvement projects.
Reviewing and improving customer and colleague-facing content and guidance.
Analysing feedback and identifying opportunities to enhance customer experiences.
Working with teams across the business to deliver operational improvements.
Exploring opportunities to use automation and AI to improve efficiency and productivity.

What we're looking for

Excellent verbal and written communication skills.
Strong attention to detail and organisational skills.
Previous customer service experience through work, internships, placements, volunteering, or part-time roles.
Ability to work independently and collaboratively.
A proactive, curious, and solutions-focused mindset.
An interest in business improvement, customer experience, and operational excellence.
Curiosity about Artificial Intelligence (AI) and emerging technologies, with a willingness to learn and understand how AI can support customer service, content management, and process improvement.

Eligibility

Graduated within the last 2 years

Minimum 2:2 Bachelor's degree in:

Business Management or Business Administration
Marketing
Communications, Media or Journalism
English or a related writing-focused discipline
Psychology or Sociology
Finance, Economics or Financial Services
Or a related degree focused on communication, customer experience, analysis, or business operations

If you're ready to begin your career in a role that offers structured development, real business exposure, and the opportunity to help shape the future customer experience through innovation and AI, we'd love to hear from you.

Your development and support

As part of our graduate programme, you’ll benefit from a structured development experience designed to support both your professional and personal growth.

This includes:

Access to our Rising Professionals Programme
Opportunities to join our Aspiring Leaders Programme
Ongoing mentoring and support
Regular graduate networking events and gatherings
Opportunities to grow your internal network

Important to know

37.5 hours per week (typically 9:00am – 5:30pm with flexibility)
Based in our Basildon Office

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

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Graduate Business Improvement Analyst

Information and Performance Analyst