Optimisation specialists Work, Jobs in Bicknacre, Ess (with Salaries)

Outpatients Contact Centre Technology Manager
Mid and South Essex NHS Foundation Trust —Basildon
- £57,528 a year
- Full-time
- Continuous improvement
9d
Marketing Apprentice
Holmes and Hills LLP —Colchester
- Writing skills
- Travel
- Computer skills
- Employee assistance programme
- Life insurance
12d
Production Shift Team Leader
Indaver —Kelvedon
- Continuous improvement
- Training & development
- Free parking
- Paid training
Quick apply
Junior Quality Assurance Engineer - 6 Month FTC
The Delta Group —Bishop's Stortford
- Temporary
- Hybrid work
- Communication skills
Quick apply
Social Media Management & AI Search SEO Specialist
Rattan Garden Furniture LTD —Romford
- From £100 a day
- Temporary
- Social media management
- In-person
- AI
Quick apply
5d
Key Account Manager
IQVIA —Colchester
- Full-time
- Hybrid work
- Communication skills
Senior Planning Engineer - AI Optimisation
Laing O'Rourke —Dartford
- Continuous improvement
- Construction experience
- AI
IT Implementation Specialist - Manufacturing
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Flexible schedule
- Referral programme
Specialist Mental Health Pharmacy Technician (Medicines Management)
Essex Partnership University NHS Foundation Trust —Colchester
- £39,959 - £48,117 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Sensor Specialist
Digital Odour Technologies Limited —Dagenham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Machine learning
- In-person
Quick apply
9d
Leakage Technician
IES Utilities Group LTD —Colchester
- Customer service
- Contracts
- Communication skills
Quick apply
14d
International Brand Manager
HG International b.v. —Takeley
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Analysis skills
- Annual leave
Quick apply
Digital Print Technician
The Delta Group —Bishop's Stortford
- Night shift
- Maintenance
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Materials Planner
Fortune Brands Innovations Inc —Rainham
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Digital Marketing Manager – D2C & Ecommerce
Cake Craft Company UK —Barking
- £35,000 - £50,000 a year
- Full-time
- Team management
- In-person
- Leadership
Quick apply
Transport Coordinator
The Delta Group —Bishop's Stortford
- Customer service
- Computer literacy
- Forklift
Quick apply
Imaging Lead Clinical Scientist and MPE in Radiotherapy
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £57,528 a year
- Full-time
6d
Site Operator
Ylem Group Limited —Coryton
- £27,000 a year
- Full-time
- Remote
- Computer literacy
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
BMS Manager
Sodexo —Romford
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Schematics
- Hospital
- Employee assistance programme
Quick apply
4d
Category Lead
Wurth UK Ltd —Erith
- £30,000 - £40,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply

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Outpatients Contact Centre Technology Manager

Mid and South Essex NHS Foundation Trust -
Basildon

Apply Now

Job details

Full-time
£57,528 a year
9 days ago

Qualifications

IT management
Internal department liaison
IVR
Continuous improvement

Full job description

As the Contact Centre Technology Manager you will be responsible for the end-to-end design, performance, resilience, governance and continuous improvement of contact centre technology systems supporting patient access across Mid and South Essex NHS Foundation Trust.

It will be your responsibility to provide specialist expertise in telephony systems, Interactive Voice Response (IVR), digital access channels, chatbot technology, Workforce Management (WFM), quality monitoring, call recording and reporting solutions.

Acts as the principal link between operational services, Digital teams, Information Governance, IT Services and external technology suppliers, ensuring technology solutions support safe, efficient and patient-centred access to services.
Responsible for translating highly complex operational requirements into effective technical solutions, leading technology-enabled service improvements, driving adoption of digital technologies and ensuring systems remain robust, secure and fit for purpose.
Operates as the Trust's subject matter expert for Outpatient contact centre technology and provides specialist advice on the development and optimisation of patient access systems.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Apply Now

Refine Your Search

optimisation specialists jobs in bicknacre, ess

Outpatients Contact Centre Technology Manager

Marketing Apprentice

Production Shift Team Leader

Junior Quality Assurance Engineer - 6 Month FTC

Social Media Management & AI Search SEO Specialist

Key Account Manager

Senior Planning Engineer - AI Optimisation

IT Implementation Specialist - Manufacturing

Specialist Mental Health Pharmacy Technician (Medicines Management)

Sensor Specialist

Leakage Technician

International Brand Manager

Digital Print Technician

Materials Planner

Digital Marketing Manager – D2C & Ecommerce

Transport Coordinator

Imaging Lead Clinical Scientist and MPE in Radiotherapy

Site Operator

BMS Manager

Category Lead

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