Collection agent Work, Jobs in Biggleswade, Bdf (with Salaries)

Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
Letting Agent
The Letting Experts —Welwyn Garden City
- £70,000 - £100,000 a year
- Remote
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AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
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Evi Technologies Limited —Cambridge
- Full-time
- Doctoral degree
- Java
- Master's degree

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Estate Agent
The Property Experts —Bedford
Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). Marketing Materials: Fully branded “business in a box”, plus…
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Residential sales assistant- weekends
Satchells Estate Agents —Biggleswade
Our range of services include residential sales and lettings, commercial property sales and lettings, Land and New Home Developments, blocks of flats and estate…
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collection agent jobs near biggleswade, bdf

Contact Centre Agent

UCFS Europe Company
Biggleswade

Quick apply

Job details

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Financial services
Italian
Communication skills

Full job description

UCFS Europe Company

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

We are seeking a proficient Italian-speaking Contact Centre Agent to join our UK-based customer service team. This role involves direct communication with Italian and UK customers, handling verification and debt collection calls, and supporting administrative tasks. You will also collaborate closely with our Italian office to ensure seamless service delivery.

Key Responsibilities:

Handle inbound and outbound calls and emails with Italian-speaking customers.
Make bad debt collection calls in a professional and empathetic manner.
Conduct verification calls to both UK and Italian customers.
Perform associated administrative tasks, including updating customer records and databases.
Ensure accurate and timely data entry into internal systems.
Liaise with the Italian office to coordinate customer service and collection activities.
Carry out tasks as directed.
Maintain compliance with GDPR and internal policies.
Meet performance targets related to call quality, resolution time, and customer satisfaction.

Requirements:

Essential:

Proficient in Italian and English (spoken and written).
Previous experience in a contact centre or customer service role.
Strong communication and interpersonal skills.
Ability to handle sensitive conversations with professionalism.
Good organizational and administrative skills.
IT literate (CRM systems, Microsoft Office).

Desirable:

Experience in debt collection or financial services.
Familiarity with UK and Italian business practices.
Knowledge of GDPR and data protection regulations.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Quick apply

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collection agent jobs in biggleswade, bdf

Contact Centre Agent

Letting Agent

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Applied Scientist, Silicon and Systems Group Edge AI

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Key Responsibilities:

Requirements:

Essential:

Proficient in Italian and English (spoken and written).

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