Solution specialist Work, Jobs in Biggleswade, Bdf (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
12d
Prescription Services Advisor
Independence Products Ltd —Stansted
- £27,500 a year
- Full-time
- Customer service
- Computer literacy
- GP surgery experience
Quick apply
7d
Operational Quality Improvement Specialist
JD.COM INTERNATIONAL UK LTD —Milton Keynes
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
In Custody Careers Adviser (CIAG)
Get Set UK 1 —Bedford
- £26,500 - £30,000 a year
- Gym membership
Quick apply
4d
MOBILITY SPECIALIST SALES
COMFORT HOMECARE MOBILITY SUPERSTORE —Shefford
- From £28,000 a year
- Full-time
- Customer service
- Driving
- Travel
Quick apply
7d
Information Officer
Network Rail —Milton Keynes
- £29,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
12d
Senior Knowledge and Information Specialist (Flexible Location)
Stone King —Cambridge
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
7d
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
5d
Automation Specialist
Blue Asbestos Limited —Hemel Hempstead
- From £45,000 a year
- Full-time
- Organisational skills
- APIs
- Construction
Quick apply
1d
Process Specialist
Hexcel Corporation —Duxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Call Centre Agent
Fortem Solutions Ltd —Hitchin
- Weekend availability
- Customer service
- Maintenance
- IT
11d
Product Specialist Forest & Landscape
Kramp GmbH —Biggleswade
- English
- Communication skills
- Profit sharing
- Annual leave
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Financial services
- Work from home
- Gym membership
6-12mth Fixed Term Contract - Talent Acquisition Specialist - Qualcomm, Cambridge or Farnborough, UK
Qualcomm —Cambridge
- Doctoral degree
- Master's degree
- Bachelor's degree
Contract Management Specialist
Aveva —Cambridge
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
6d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
7d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills

I want to receive the latest job alerts for solution specialist in biggleswade, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution specialist jobs near biggleswade, bdf

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
4 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

solution specialist jobs in biggleswade, bdf

Remote Support Desk Operative

Helpdesk Contracts Administrator

Prescription Services Advisor

Operational Quality Improvement Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

In Custody Careers Adviser (CIAG)

MOBILITY SPECIALIST SALES

Information Officer

Senior Knowledge and Information Specialist (Flexible Location)

Customer Success Manager - UK

Automation Specialist

Process Specialist

Call Centre Agent

Product Specialist Forest & Landscape

Customer Service Specialist

6-12mth Fixed Term Contract - Talent Acquisition Specialist - Qualcomm, Cambridge or Farnborough, UK

Contract Management Specialist

Customer Success Manager - Microsoft

IT 2nd Line Support Engineer

Support Technician

I want to receive the latest job alerts for solution specialist in biggleswade, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected