Customer insights analyst Work, Jobs in Billingham, Dur (with Salaries)

Revenue Insights Manager (Rail)
South Western Railway —South Bank
- Full-time
- Data analysis skills
- SQL
- Maths
- Employee discount
22h
VacancyTitle: Performance and Reporting Analyst
Northumbrian Water/Essex & Suffolk Water —Washington
- £34,085 - £40,100 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
2d
Commercial Insights Manager
South Western Railway —South Bank
- Full-time
- SQL
- Analysis skills
- Continuous improvement
- Employee discount
22h
Commercial Planning Analyst
Arriva UK Bus Limited —Stockton-on-Tees
- Analysis skills
- Project management
- Organisational skills
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Revenue Insights Manager (Rail)

South Western Railway -
South Bank

Apply Now

Job details

Permanent | Full-time
22 hours ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Power BI
Economics
Data analysis skills
SQL
Maths
Python

Full job description

Our Company:

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

About the job

As Revenue Insights Manager (Rail), you will be working with a team of Commercial Insights Analysts and Stakeholders, building and delivering informative reports that will guide crucial business decisions.

You will act as a Business Consultant; leading conversations to establish business need, agreeing deliverable output, designing the process of data gathering / data analysis and generating valuable insights, ensuring validity of results. You will communicate with stakeholders throughout and deliver clear and easily understood results so that appropriate action can be taken.

This role would suit someone that is currently a Revenue Insights Manager, Commercial Insights Manager or an external Business Consultant / Transport Consultant with experience delivering analysis for revenue growth in rail.

Revenue Insights Manager will:

Work closely with stakeholders, using probing questions to effectively establish the business need, risks and opportunities
Lead in-depth data analysis of SWR markets, generating accurate results that can be used to form valuable insights with actionable outputs
You will need to understand our customers; drivers of passenger demand; trends within SWR and the wider industry; competition (both rail and non-rail); SWR products
Lead and coach a team of Commercial Insights Analysts to meet the needs of multiple ongoing projects
Effectively engage stakeholders across the business that are responsible for driving revenue growth
Deputise for the Senior Revenue Manager as required

You'll need:

5 years + experience in a commercial data analysis / insights role
Experience consulting with senior stakeholders
Ability to proactively manage your own time and design your own projects
Must have a relevant degree, i.e. economics, mathematics, science
Experience using data analysis tools such as: Power BI, SQL, Python
Previous experience managing revenue insights for the rail industry is highly advantageous

Working pattern

As Revenue Insights Manager, you will work an average of 37 hours per week across 5 days.

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

Free duty and leisure travel on SWR services for employees
Free leisure travel for spouse/partner and dependants (criteria dependent)
75% discount on many other train operating companies
Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

Apply Now

Refine Your Search

customer insights analyst jobs in billingham, dur

Revenue Insights Manager (Rail)

VacancyTitle: Performance and Reporting Analyst

Commercial Insights Manager

Commercial Planning Analyst

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