The City of Lincoln Council is seeking a highly motivated individual to work within the Revenues & Benefits Shared Service based at North Kesteven District Council Offices, Sleaford.
The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears / debts. It is a fast-paced environment with a high customer demand.
Duties will include, but are not limited to:
- Completing Revenues & Benefits system reconciliations.
- Reviewing and approving bills and benefit notifications being issued for print.
- Considering and responding to customer enquiries.
- Scrutinising and improving internal procedures.
- Undertaking reviews of council tax discounts and exemptions.
- Supporting the Council Tax Administration Team with clerical duties.
The successful candidate will be able to demonstrate:
- Ability to use own initiative.
- Good interpersonal and communication skills.
- Ability to meet deadlines and prioritise day to day workloads.
- An understanding of adhering to and maintaining confidentiality.
- GCSE’s (or equivalent) to include English and Maths at Grade C/4 or above.
- Ability to demonstrate an understanding of and commitment to Equality, Diversity, and Inclusion (EDI) and how it applies to the role.
Benefits we offer:
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
- Free on-site parking at our Sleaford offices.
For an informal discussion, please contact Sharon Hylton (WBL Team Leader) on [email protected]
In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.
All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period. This role also requires a basic DBS check.
Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
