Implementation lead Work, Jobs in Billingshurst, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Professional Services Consultant (LIMS)
Clinisys —Woking
- £42,641 - £107,302 a year
- Remote
- Databases
- Travel
- AI
Project Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- PMP
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Bachelor's degree
- Travel
Implementation Lead
Collins Aerospace —Crawley
- Full-time
- PMP
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
6d
Customer Experience and Quality Lead
Healthcare Partners Ltd —Guildford
- £41,956 - £50,524 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
9d
Wellbeing and Engagement Officer (Part-Time)
Study Group —Brighton
- £21,216 a year
- Part-time
- Bachelor's degree
- No degree
- Front desk
9d
People and Office Coordinator
Ancient + Brave —Lewes
- Travel
- Recruiting
- Contracts
- Employee assistance programme
- Employee discount
3d
Senior Project Manager
Clinisys —Woking
- Remote
- No degree
- Travel
- AI
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Director of Estates and Facilities
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £115,052 - £132,053 a year
- Full-time
- Budgeting
- Free parking
9d
Lead LGR Programme Manager
Brighton & Hove City Council —Hove
- £59,661 - £65,206 a year
- Full-time
- Writing skills
- Presentation skills
1d
IT Manager
Cut My —Henfield
- £30,000 - £35,000 a year
- Monday to Friday
- Team management
- In-person
- AI
- Free parking
- Employee discount
Quick apply
3d
Senior Business Analyst
Civic Recruitment Limited —Surrey Heath
- £650 a day
- Full-time
- Communication skills
Quick apply
LGR Programme Manager
Brighton & Hove City Council —Hove
- £49,817 - £53,051 a year
- Full-time
- Writing skills
- Project management
- Presentation skills
1d
Lead Oracle DBA Consultant
Clinisys —Woking
- Remote
- Team management
- AI
- Leadership
Lead Assessment and Income Manager
Surrey County Council —Woking
- £63,823 a year
- Hybrid work
- Continuous improvement
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Strategic Employee Relations Business Partner
Civil Aviation Authority —Gatwick Airport
- £75,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
Senior Quality Compliance Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Continuous improvement
- In-person
- Communication skills

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implementation lead jobs near billingshurst, wsx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

implementation lead jobs in billingshurst, wsx

Sr.Dir,Patient Experience

Senior Professional Services Consultant (LIMS)

Project Manager

Professional Services Consultant (ICE)- 12 Month FTC

Implementation Lead

Senior Business Operations Manager

Customer Experience and Quality Lead

Wellbeing and Engagement Officer (Part-Time)

People and Office Coordinator

Senior Project Manager

Customer Success Manager

Director of Estates and Facilities

Lead LGR Programme Manager

IT Manager

Senior Business Analyst

LGR Programme Manager

Lead Oracle DBA Consultant

Lead Assessment and Income Manager

Strategic Employee Relations Business Partner

Senior Quality Compliance Specialist

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