Relief supervisor Work, Jobs in Birchwood, Chs (with Salaries)

Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
9d
Night Relief Supervisor
Admiral Slots —Warrington
- £12.75 - £13.25 an hour
- Full-time
Quick apply
6d
Yard Supervisor
Selwood Limited —Liverpool
- £35,762 a year
- Supervising experience
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
9d
Relief Supervisor
Admiral Slots —Wigan
- £12.75 - £13.25 an hour
- Weekend availability
Quick apply
Site Security Manager
Securitas UK —Liverpool
- £46,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Relief Security Officer
Mitie —Wigan
- £12.71 an hour
- Part-time
- Driving
Retail Relief Security Officer
Mitie —Chester
- £13.10 an hour
- Full-time
- Customer service
- Communication skills
Newly Qualified Pharmacist with IP Qualification - Salford and Warrington
Well Pharmacy —Warrington
- From £22.50 an hour
- Paid training
- Employee discount
Domestic Assistant
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- IT
- Communication skills
- COVID-19 protective measures
2d
Newly Qualified Pharmacist with IP Qualification - Chester and The Wirral
Well Pharmacy —Chester
- Paid training
- Employee discount
Newly Qualified Pharmacist with IP Qualification - St Helens, Widnes & Wigan
Well Pharmacy —St Helens
- From £22.50 an hour
- Paid training
- Employee discount
Newly Qualified Pharmacist with IP Qualification - Crewe, Northwich & Nantwich
Well Pharmacy —Crewe
- From £22.50 an hour
- Paid training
- Employee discount

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Night Relief Supervisor
Admiral Slots —Warrington
While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
£12.75 - £13.25 an hour
Quick apply
6d
Relief Supervisor
Admiral Slots —Wigan
While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
£12.75 - £13.25 an hour
Quick apply

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Debt adviser and Web chatter

Citizens Advice Lancashire West -
Leyland

Quick apply

Job details

Permanent | Full-time
£25,049.60 - £26,141.40 an hour
9 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Numeracy
Analysis skills
Organisational skills
IT
Financial services
Communication skills

Full job description

About the Role

Are you passionate about helping people and using your communication, IT and

customer service skills to make a difference? Do you want to work as part of a

supportive team helping people to manage debt problems and improve their financial

wellbeing?

We are looking for a Debt Adviser to join our National Debt Advice Team. In this role,

you will provide information, advice and support to clients through telephone, email

and web chat channels.

Full training will be provided, giving you the opportunity to develop your skills and

progress within the service. You will also have opportunities to specialise in areas such

as one-off debt advice and web chat advice, allowing you to further develop your career

as a debt adviser.

Key Responsibilities

● Conduct assessments of clients’ financial situations, including income,

expenditure, debts, and assets.

● Provide information and advice to empower clients to take appropriate action on

their own behalf, including signposting to other agencies where necessary.

● Deliver impartial and accurate advice on debt solutions and budgeting

● Develop individual action plans with clients to help them manage and resolve

their debt problems effectively.

● Maintain accurate and confidential records in accordance with organisational

policies and data protection regulations.

● Use IT systems effectively to support case management, communication, and

reporting requirements.

● Keep up to date with relevant legislation, case law, policies, and procedures

relating to money advice, and participate in ongoing training and professional

development.

● Meet performance targets and comply with professional and regulatory

standards set by the organisation and accrediting bodies.

● Collaborate with colleagues, supervisors, and external partners to ensure clients

receive coordinated and comprehensive support.

What We’re Looking For - Essential Skills & Attributes:

● Strong Communication Skills: Ability to communicate effectively, both verbally

and in writing, with a wide range of people and organisations.

● Empathy and Emotional Intelligence: Demonstrates understanding, patience,

and respect when supporting clients in challenging circumstances.

● Analytical Skills: Strong numeracy skills to assess financial information, and

develop appropriate solutions.

● Problem-Solving Ability: Identifies practical and achievable options for resolving

debt and financial challenges.

● Organisational Skills: Prioritising workloads and meet targets.

● Confidentiality and Integrity: Handles sensitive client information with

professionalism and discretion.

● Adaptability: Responds flexibly to changes in legislation, organisational

procedures, and Citizens Advice requirements.

● Teamwork and Independence: Works effectively and collaboratively as part of a

team, while also demonstrating the ability to work independently and follow

agreed procedures.

● Commitment to Equality, Fairness, and Inclusion: Ensures all clients are

treated with dignity, respect, and without discrimination.

● Understanding of Data Protection and GDPR: Applies the principles of the

Data Protection Act and UK GDPR to safeguard client information.

Desirable Experience:

● Previous Experience in Advice or Support Roles: Experience providing debt,

welfare, financial, or general advice to clients.

● Experience Working with Vulnerable Clients: Supporting individuals with

complex needs, including those experiencing mental health challenges, domestic

abuse, or financial hardship.

● Knowledge of Debt Solutions and Financial Services: Familiarity with options

such as Debt Relief Orders, Individual Voluntary Arrangements, bankruptcy, or

budgeting support.

● Multilingual Skills: Ability to communicate effectively in additional languages to

support a diverse client base.

Benefits:

● Full training to become a Debt Adviser, with progression into specialist

qualifications available.

● 21 days holiday plus bank holidays, birthday leave, and paid Christmas closedown.

● 8% employer pension contribution (plus salary sacrifice NI benefit).

● Long service leave after 4 years.

● Free parking and a supportive, development-focused team culture.

To apply please email your CV and covering email to explain how your skillset meets the needs of the role to [email protected]

Interviews will be held on 4,5,6 August at Civic Centre, Leyland.

We reserve the right to withdraw this advert as soon as suitable candidates are found.

Pay: £25,049.60-£26,141.40 per hour

Work Location: In person

Quick apply

Refine Your Search

relief supervisor jobs in birchwood, chs

Debt adviser and Web chatter

Night Relief Supervisor

Yard Supervisor

Debt Caseworker Trainee - National Helpline

Relief Supervisor

Site Security Manager

Relief Security Officer

Retail Relief Security Officer

Newly Qualified Pharmacist with IP Qualification - Salford and Warrington

Domestic Assistant

Newly Qualified Pharmacist with IP Qualification - Chester and The Wirral

Newly Qualified Pharmacist with IP Qualification - St Helens, Widnes & Wigan

Newly Qualified Pharmacist with IP Qualification - Crewe, Northwich & Nantwich

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