Policy officer Work, Jobs in Birkenhead, Msy (with Salaries)

Compliance and Investigations Officer
Open Awards —Liverpool
- £30,660 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
7d
Assessment and Prevention Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Employee assistance programme
13d
Senior Planning Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
7d
Flying Start Admissions Officer
Wrexham County Borough Council —Wrexham
- £31,537 - £33,143 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
14d
Trading Standards Officer
Wirral Council —Wirral
- £40,777 - £44,075 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Virtual School Education Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Hybrid work
- Communication skills
- School
- Employee assistance programme
5d
Out of Hours Homeless Advice & Prevention Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Part-time
- Hybrid work
- Employee assistance programme
7d
Child's Voice and Creative Participation Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Communication skills
- Employee assistance programme
12d
Case Manager, HEO, Perm, Liverpool/ Newport
Charity Commission —Bootle
- £35,384 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Matchday Safeguarding Officer
Wrexham AFC —Wrexham
- Part-time
- IT
- Communication skills
- Time management
4d
Programme Facilitator - Merseyside
HM Prison & Probation Service —Bootle
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
6d
Prevention Services Officer
Wrexham County Borough Council —Wrexham
- £31,537 - £33,143 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
6d
Team Leader – Prestatyn Justice Centre
HM Courts & Tribunal Service —Prestatyn
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
12d
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Organisational Development Officer
HALTON BOROUGH COUNCIL —Halton
- £30,626 - £38,220 a year
- Hybrid work
- Free parking
- Employee assistance programme
10d
Access & Support Officer
The Brain Charity —Liverpool
- £28,825 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Senior Probation officer - Wirral
HM Prison & Probation Service —Birkenhead
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
11d
Leasehold and Tenancy Services Officer
The Riverside Group —Liverpool
- £35,370.88 - £38,923.44 a year
- Weekend availability
- Analysis skills
- Communication skills
12d
Senior Probation Officer - Liverpool North
HM Prison & Probation Service —Liverpool
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
11d
Community Safety Officer
Wirral Council —Wirral
- £28,598 - £31,022 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee discount
11d

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policy officer jobs near birkenhead, msy

Compliance and Investigations Officer

Open Awards
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,660 a year
7 days ago

Benefits

Company pension

Qualifications

Compliance management
Quality assurance
Bachelor's degree
Document review
A Level

Full job description

The Compliance and Investigations Officer will review applications for reasonable adjustments and investigate errors, incidents and other matters which may affect learners, assessment delivery, qualification outcomes or regulatory compliance. The role will ensure that decisions are fair, evidence-based, timely, clearly recorded and made in line with policies and regulatory requirements.

FUNCTIONS OF THE POST:

To review, assess and make recommendations or decisions on applications for reasonable adjustments in line with Open Awards policies, regulatory requirements and equality duties.
To ensure reasonable adjustment decisions maintain the validity, reliability and integrity of assessments while supporting fair access for learners.
To investigate errors, allegations of maladministration, malpractice, assessment irregularities and other incidents affecting assessment delivery or learner outcomes.
To produce clear investigation records, findings and recommendations, including corrective and preventative actions where required.
To identify trends and risks to propose and implement effective improvements.

MAIN DUTIES AND RESPONSIBILITIES:

Reasonable Adjustments

Manage reasonable adjustment applications and related queries, ensuring responses are made within agreed service standards.
Review evidence submitted by providers and assess whether it is appropriate, current and sufficient to support each request.
Make fair, consistent and evidence-based decisions, escalating complex or high-risk cases where required.
Ensure approved adjustments are proportionate, practicable and do not compromise assessment standards, validity or reliability.
Communicate decisions clearly to providers, including any conditions, alternatives or reasons where requests are declined.
Maintain accurate records of applications, decisions, evidence and correspondence,
Support providers and colleagues to understand evidence requirements, timelines and good practice.
Identify opportunities to improve accessibility, consistency and the customer experience in the delivery, assessment and award of Open Awards products and services.

Investigations

Undertake short notice reviews of providers and contribute to the ongoing review and development of short notice review procedures, guidance, templates and training materials.
Review provider errors, allegations of maladministration and malpractice, assessment irregularities or breaches of Open Awards requirements.
Review applications for special considerations in line with Open Awards policy and processes.
Gather and evaluate evidence from providers, learners, internal systems, assessment records and relevant colleagues.
Request written statements or further information from providers and other stakeholders as required.
Maintain impartiality, confidentiality and accurate audit trails throughout the investigation process.
Escalate serious, complex or regulatory-risk matters in line with internal procedures.
Produce investigation outcomes and support effective resolution:
Identify recurring issues and contribute to improvements in provider guidance, training, monitoring and quality assurance.

Compliance, Data and Reporting

Monitor, collate, analyse and report on activity relating to reasonable adjustments and investigations, including:
Volumes, themes and timeliness of reasonable adjustment applications.
Error, incident and investigation trends.
In conjunction with colleagues, the effectiveness of actions and mitigations placed following investigations.
Risks to learners, assessment delivery, standards or regulatory compliance.
Recommendations for improvements to processes, guidance, systems or provider support.
Ensure data relating to reasonable adjustments and investigations is complete, accurate and maintained in accordance with Open Awards policies:
Maintain accurate records in Open Awards systems, including Quartz and other relevant platforms.
Undertake regular monitoring and audit activity to check data accuracy and completeness.
Provide reports and information to support internal quality assurance, standardisation, regulatory activity and continuous improvement.
Handle sensitive personal data in accordance with data protection requirements.

Guidance and Training

Ensure published guidance and internal procedures relating to short notice reviews, reasonable adjustments, errors and investigations remain accurate, current and compliant with regulatory requirements, including operational guidance, templates and training materials for providers and colleagues.
Work collaboratively with teams across Open Awards to ensure that reasonable adjustment and investigation processes are understood and applied consistently.

This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.

Pay: £30,660.00 per year

Benefits:

Company pension

Education:

A-Level or equivalent (preferred)

Experience:

Compliance management: 1 year (preferred)
Document review: 1 year (preferred)

Work Location: Hybrid remote in Liverpool L24 8RN

Quick apply

Refine Your Search

policy officer jobs in birkenhead, msy

Compliance and Investigations Officer

Assessment and Prevention Officer

Senior Planning Officer

Flying Start Admissions Officer

Trading Standards Officer

Virtual School Education Officer

Out of Hours Homeless Advice & Prevention Officer

Child's Voice and Creative Participation Officer

Case Manager, HEO, Perm, Liverpool/ Newport

Matchday Safeguarding Officer

Programme Facilitator - Merseyside

Prevention Services Officer

Team Leader – Prestatyn Justice Centre

Stakeholder and Communications Officer

Organisational Development Officer

Access & Support Officer

Senior Probation officer - Wirral

Leasehold and Tenancy Services Officer

Senior Probation Officer - Liverpool North

Community Safety Officer

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