Behaviour & engagement officer Work, Jobs in Birmingham, Eng (with Salaries)

Staff Engagement and Communications Officer
HM Prison & Probation Service —Birmingham
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- English
- Microsoft Office
- Annual leave
- Employee discount
2h
Public Contact Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Education Support Officer (International) - Academic Services - 53829 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- University
- IT
- Annual leave
- Sick pay
3d
Diversity and Inclusion Officer
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Full-time
- Customer service
- Presentation skills
- Travel
3d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
3d
Senior Space Crisis Exercising and Training Advisor
Department for Science, Innovation & Technology —Birmingham
- £44,620 - £49,065 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- IT
- Annual leave
- Employee discount
5d
Project Support Officer
West Midlands Combined Authority —Birmingham
- £33,669 - £38,895 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
3h
College Alumni Relations Officer - College of Social Sciences - 44968 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
- Annual leave
- Sick pay
14d
Children Participations and Engagement Officer
Powered by CAN —West Bromwich
- £11,284.00 - £13,218.40 a year
- Part-time
- Supervising experience
- Project management
- Leadership
- Free parking
- Sick pay
Quick apply
12d
Business Continuity, Preparedness and Resilience Practitioner
HM Revenue and Customs —Birmingham
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Presentation skills
- Work from home
6d
Housing Officer
Trident Group —Birmingham
- £31,418.09 - £37,384.00 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
11d
Retirement Housing Officer (Worcester)
Platform Housing —Worcester
- Up to £31,905 a year
- Monday to Friday
- Administrative experience
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
9d
Customer Services Team Adviser
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership
National Crime Agency —Birmingham
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
12d
Resident Engagement Manager
Dawson Housing Ltd —Birmingham
- £35,000 a year
- Full-time
- Management
- Analysis skills
- Travel
Quick apply
5d
RISE Adviser - West Midlands - Early years and SEND adviser
Department for Education —Whoberley
- £600 a day
- Part-time
- English
- Maths
- Presentation skills
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
11d
Active Travel Support Officer Apprentice
West Midlands Combined Authority —Birmingham
- £25,598.30 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Community Housing Officer
Civic Recruitment Limited —Dudley
- £19.81 an hour
- Full-time
- Customer service
Quick apply
2d
Environmental Case Officer
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Organisational skills
- IT

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behaviour & engagement officer jobs near birmingham, eng

Staff Engagement and Communications Officer

HM Prison & Probation Service -
Birmingham

Apply Now

Job details

Full-time
£30,001 - £50,000 a year
2 hours ago

Benefits

Annual leave
Company pension
Employee discount
Childcare

Qualifications

Adobe Photoshop
Management
English
Microsoft Office
Presentation skills
IT
NVQ
Events management
Adobe InDesign
Leadership
Communication skills

Full job description

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

General Information

Salary

£37,238 - £44,520

Working Pattern

Full Time

Vacancy Approach

Cross Government

Location

Birmingham, Burton-upon-Trent, Cannock, Coventry, Dudley, ford, Kidderminster, Leamington Spa, Nuneaton, Redditch, Shrewsbury, Stafford, Stoke-on-Trent, Tamworth, Telford, Walsall, West Bromwich, Wolverhampton, Worcester

Region

West Midlands

Closing Date

10-Aug-2026

Business Unit

NPS West Midlands Corporate Services (2021)

Post Type

Fixed Term

Civil Service Grade

Other

Number of jobs available

Reserve List

12 Months

Job ID

20045

Descriptions & requirements

Job description

12 month fixed term appointment with the possibility of being made permanent.

Overview of the job

Responsible for leading the region to deliver high quality, effective and consistent staff engagement and communications, both internally and externally with stakeholders.

Managing staff engagement and communications plans for the region through a wide range of methods, as well as providing staff engagement support to the regional senior leadership team. Responsibility for regional communication with external stakeholders, to promote the work of the Probation Service, and manage some media/press handling activities.

The role will involve contributing towards strategy, policy and practice development in the key areas of communication and staff engagement, ensuring continuity with National strategy, and implementation and review of those policies and practices.

This is a regional role, line managed by the Head of Corporate Services.

Summary

This is a critical component in helping to deliver key aims of protecting the public, supporting victims and reducing reoffending.

By embedding effective employee engagement throughout the NPS, the aim is to ensure staff are valued, committed, satisfied, motivated and able to do the best job they can in an environment and culture that unlocks potential, energy and innovation and promotes wellbeing.

Internal communication ensures a consistency of messaging across the region, whilst external facing communication with stakeholders promotes the work of the service within communities.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Overarching responsibilities:

Develop and lead on delivering the region’s staff engagement and communication strategies and practice.
Compile reports of communication and staff engagement activity and outcomes for the Head of Corporate Service and wider SLT, and present information to a wide range of staff, including senior leaders.
Ensure communication is inclusive and takes account of diversity needs.

Staff Engagement responsibilities:

Ensure the region has the right structures and practices in place to promote staff engagement, including chairing the Staff Engagement Committee.
Identify and implement continuous improvements to deliver new and innovative ways to engage and empower staff, and evaluate activity making suggestions for improvements.
Design, implement and analyse results of staff surveys, using outcomes to help drive organisational improvement.
Liaise with National Communications Team and relevant stakeholders to ensure; strategic alignment with the national position; consistent NPS staff engagement approaches; regional delivery supports national staff engagement and service design initiatives.
Organise, promote and deliver events and workshops, including planning the schedule/ programme and facilitating/ running on the day.
Lead on, or support, and promote, staff wellbeing initiatives and regional staff recognition schemes across the region.

Internal communication responsibilities:

Lead on developing and reviewing effective internal communication tools and materials.
Manage a mix of regional engagement channels, keeping them up-to-date, relevant and fresh, complying with information assurance requirements and ensuring they are a reliable source of information.
Monitor and evaluate the effectiveness of communication tools.
Write and distribute effective internal communications messages to convey corporate, operational and policy messages, using a variety of interactive methods to appeal to all learning styles.
Proactively liaise regularly with other internal functions to ensure communication messages from all parts of the business are kept up to date and disseminated across the whole staffing group.

External communication responsibilities:

Develop communication tools for external stakeholders to promote and showcase the work of the region.
Ensure messages to inform stakeholders about the service’s work are visible and disseminated out to all relevant stakeholders.
Organise, provide material for, and help deliver events and other liaison activity with external stakeholders to support local staff in promoting their work.
Supporting media and press handling activity, in line with National guidelines.

Behaviours

Communicating and Influencing
Changing and Improving
Managing a quality service
Delivering at pace

Essential Experience

Experience of liaising and working with a diverse set of stakeholders, including senior members of staff.
Good interpersonal, written and oral communication skills.
Confident presentation style and ability to present to a wide range of staff, including senior management team, and external stakeholders.
Effective leadership, interpersonal and communication skills.
Good IT skills and an interest in innovation and new technology.
Writing and editing experience, including using plain English to produce accessible and engaging copy for multiple channels and audiences.
Experience in using design software.
Events management experience.
Press and media handling experience.
Experience and/or knowledge of the Criminal Justice System.

Technical requirements

NVQ Level 5 or equivalent in a relevant subject (qualification in communications, such as CIPR Specialist Certificate - Internal Communications or equivalent)

Proven proficiency in MS Office and confident in using IT packages used for communications such CMS (digital Content Management Systems) and Adobe Suite (including InDesign and Photoshop).

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

All candidates are subject to security and identity checks prior to taking up post.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);
To Ministry of Justice Resourcing team ([email protected]);
)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference: 20045

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference: 20045

Job Description Attachment

NPS-JES-0097-Staff-Engagement-and-Communications-Officer-JD-v1.0.pdf (Job Description Attachment)

Select new file

Application form stage assessments

Behaviours

A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, w all behaviours will then be considered.

Behaviours Application Form Question Word Limit

250

Communicating and Influencing

Changing and Improving

Delivering at Pace

Managing a Quality Service

Interview stage assessments

Interview Dates

Expected 10/08/2026

Behaviours

Communicating and Influencing

Changing and Improving

Delivering at Pace

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Other Assessments

Which assessment methods will be used?

Presentation, Technical Test

Level of security checks required

DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. W plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Apply Now

Refine Your Search

behaviour & engagement officer jobs in birmingham, eng

Staff Engagement and Communications Officer

Public Contact Officer

Education Support Officer (International) - Academic Services - 53829 - Grade 6

Diversity and Inclusion Officer

Proceedings Support Unit (PSU) Specialist

Senior Space Crisis Exercising and Training Advisor

Project Support Officer

College Alumni Relations Officer - College of Social Sciences - 44968 - Grade 6

Children Participations and Engagement Officer

Business Continuity, Preparedness and Resilience Practitioner

Housing Officer

Retirement Housing Officer (Worcester)

Customer Services Team Adviser

Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership

Resident Engagement Manager

RISE Adviser - West Midlands - Early years and SEND adviser

Housing Support Officer

Active Travel Support Officer Apprentice

Community Housing Officer

Environmental Case Officer

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