Contract analyst Work, Jobs in Birmingham, Eng (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
9d
EO - Operational Service Manager Problem Analyst
Insolvency Service —Birmingham
- £30,000 - £34,252 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
4h
Business Analyst
SCC —Birmingham
- Monday to Friday
- Hybrid work
- No degree
- Agile
Business Analyst - Transformation
Alliance Medical Ltd —Warwick
- Full-time
- Analysis skills
- Agile
- Communication skills
Quick apply
Business Analyst (12-month FTC)
Low Carbon Contracts Company —Birmingham
- £50,000 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
4d
Financial Operations Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
9d
Scrum Master (3 months contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Travel
Quick apply
Analyst - Grade 1
ALS —Coventry
- £25,878 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
4d
Business Analyst - Data & Analytics
VisitBritain/VisitEngland —Birmingham
- £40,000 - £42,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee discount
9d
Digital Business Analyst (3 month contract) - Proxy PO
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- APIs
- Agile
- SDLC
Quick apply
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
4d
Senior QA Analyst - Fixed-Term Contract
Rebellion —Warwick
- Mentoring
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Content Quality Analyst (3 month contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Continuous improvement
- Quality control
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Lead Frontend Developer (3-6 month Contract)
Inspired Thinking Group (ITG) —Birmingham
- Remote
- Team management
- Mentoring
- AI
Quick apply
Demand Planner
Beiersdorf —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Quick apply
9d
Commercial Analyst
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
3h
Quality & Performance Analyst
National Highways —Birmingham
- £36,200 - £40,450 a year
- Full-time
- Continuous improvement
- Contracts
- Analytics
4d
Digital Business Analyst - On Going Loyalty
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year

Qualifications

Technical troubleshooting
Incident management
Customer support
Application support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 per annum with expected progression to £32,782 per annum within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate Pack

Application deadline TBC

Nacro is a fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed during the application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

contract analyst jobs in birmingham, eng

ICT Support Analyst - Birmingham

Senior Customer Service Advisor

EO - Operational Service Manager Problem Analyst

Business Analyst

Business Analyst - Transformation

Business Analyst (12-month FTC)

IT Service Analyst

Financial Operations Analyst

Scrum Master (3 months contract)

Analyst - Grade 1

Business Analyst - Data & Analytics

Digital Business Analyst (3 month contract) - Proxy PO

Facilities Helpdesk Administrator

Senior QA Analyst - Fixed-Term Contract

Content Quality Analyst (3 month contract)

Lead Frontend Developer (3-6 month Contract)

Demand Planner

Commercial Analyst

Quality & Performance Analyst

Digital Business Analyst - On Going Loyalty

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